Real-Time Routing & Dispatch Specialist

Pinnacle Propane, LLC; Irving, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Great Benefits

Life Insurance

Community Volunteering Day

Paid Time Off

Retirement Savings Plan

Job summary

Pinnacle Propane, LLC in Irving, TX is hiring a Router/Dispatcher to manage daily fuel deliveries for residential and commercial accounts. The role focuses on building efficient routes, assigning drivers and vehicles, and adapting plans in real time to weather or emergencies.

You will work with Customer Care, Sales, and Field Operations to keep deliveries safe, on time, and cost-effective, using tank-monitoring data and routing software.

Qualifications

• High school diploma or GED required.
• 3+ years of dispatch, routing, or logistics coordination experience; propane, fuel distribution, or bulk delivery experience strongly preferred.
• Working knowledge of DOT hours-of-service rules and fuel/hazmat distribution regulations.
• Proficiency with routing/dispatch software, tank-monitoring platforms, and Microsoft Office, especially Excel.
• Strong multitasking, communication, and problem-solving skills in a fast-paced, safety-sensitive environment.
• Availability for extended or non-standard hours during peak heating season, severe weather events, and on-call emergency coverage.
• Strong experience using AI-enabled support tools.

Responsibilities

• Daily route build and stop sequencing for all trucks and drivers on shift
• Real-time re-routing decisions in response to weather, breakdowns, or emergency/no-heat calls
• Driver-to-route assignments for the shift
• Prioritization of will-call, keep-fill, and emergency deliveries within the delivery day
• Route reviews and delivery-exception documentation
• Daily hours-of-service (HOS) and route-feasibility check prior to dispatching drivers

Skills

Dispatch coordination

Multitasking

Communication

Problem-solving

AI-enabled tools

Education

High school diploma or GED

Tools

Routing/dispatch software

Tank-monitoring platforms

Excel

Microsoft Office

Job description

Pinnacle Propane, LLC in Irving, TX is hiring a Router/Dispatcher to manage daily fuel deliveries for residential and commercial accounts. The role focuses on building efficient routes, assigning drivers and vehicles, and adapting plans in real time to weather or emergencies.

You will work with Customer Care, Sales, and Field Operations to keep deliveries safe, on time, and cost-effective, using tank-monitoring data and routing software.