Real-Time Returns & Inventory Coordinator (SAP)

Bob's Discount Furniture; Norwich (CT); Remote; USD 25,000 - 30,000; Full time

Job summary

Bob's Discount Furniture is seeking a Returns Coordinator to manage real-time SAP ER1/EW1 adjustments and audit delivery results. You will coordinate between Delivery Managers, Depots, Customer Care, Returns, Inventory Control and WMS Operations to correct systemic issues and ensure accurate billing.

The role requires strong communication, problem-solving, and ability to handle flexible shifts. The position includes oversight of inventory corrections across distribution and reverse logistics

Qualifications

• Identify and perform SAP ER1/EW1 adjustments in real time while auditing delivery and service results using documented release procedures.
• Resolve systemic inventory inaccuracies through all stages of Supply Chain including distribution, depot and reverse logistics movements.
• Complete manual-override warehouse processes to simulate return, picking, shipping, depot loading transactions for escalated customer issues.
• Review and resolve Store/Accounting/Customer Care requests to PGI / PGR documentation.
• Sustain advanced knowledge of distribution, delivery/depot, inventory control procedures and customer account management.

Responsibilities

• Identify and perform SAP ER1/EW1 adjustments in real time while auditing delivery and service results.
• Resolve systemic-to-physical inventory inaccuracies through all stages of Supply Chain.
• Complete manual-override warehouse processes to simulate return, picking, shipping, depot loading transactions for escalated customer issues.
• Review and resolve Store/Accounting/Customer Care requests to PGI / PGR documentation.
• Provide regular feedback to Returns Coordination Supervisor/Manager.
• Performs other duties and participates in special projects as required.

Skills

SAP knowledge ER1/EW1

Excel

Communication

Problem solving

Time management

Tools

SharePoint

DispatchTrack

BobLink

Outlook

SAP ER1/EW1 tooling

Job description

Bob's Discount Furniture is seeking a Returns Coordinator to manage real-time SAP ER1/EW1 adjustments and audit delivery results. You will coordinate between Delivery Managers, Depots, Customer Care, Returns, Inventory Control and WMS Operations to correct systemic issues and ensure accurate billing.

The role requires strong communication, problem-solving, and ability to handle flexible shifts. The position includes oversight of inventory corrections across distribution and reverse logistics