QC Inspector – Returns & Packaging Specialist

B8115 Bob's Discount Furniture LLC; San Bernardino (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Job summary

Bob's Discount Furniture, Inc. is seeking a Returns Inspector to perform real-time opening, inspection, and disposition of REF Inspect Returns merchandise.

You will document findings, research account comments in SAP and RP, and support End of Day tasks with the Returns/QC Inspection Lead. The role requires attention to detail, strong communication, and the ability to work flexible hours including weekends and evenings in a warehouse environment.

Qualifications

• Strong verbal/written communication and organizational skills.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Windows Applications including Word, Excel and Outlook.

Responsibilities

• Confirm systemic resting location of merchandise and note lock code.
• Confirm systemic reason code of merchandise to aid in disposition.
• Use REF Inspect report to gain all additional systemic information to aid in disposition.
• Using documented opening procedure, open packaging and inspect merchandise.
• Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR.
• Using documented opening and re-wrap procedure, fully package and secure merchandise for handling.
• Systemically relocate merchandise to new appropriate location.
• Take digital photos to support reporting measure within Return/QC department.
• Material Handling merchandise to and from floor location throughout shift as needed.
• Communicate with Returns/QC Lead and other Returns management staff to identify issues.
• Recognize trends and patterns in merchandise damages and report to Lead.

Skills

Communication

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Bob's Discount Furniture, Inc. is seeking a Returns Inspector to perform real-time opening, inspection, and disposition of REF Inspect Returns merchandise.

You will document findings, research account comments in SAP and RP, and support End of Day tasks with the Returns/QC Inspection Lead. The role requires attention to detail, strong communication, and the ability to work flexible hours including weekends and evenings in a warehouse environment.