Real Estate Support Specialist

Homeward, Inc.; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

A real estate firm is seeking a Real Estate Transaction Support Specialist to manage incoming calls, support agents, and review contracts in the United States. The ideal candidate has over a year of experience in real estate or related fields, is proficient in Salesforce, and possesses strong customer service and organizational skills. This role requires attention to detail and effective communication skills.

Qualifications

• 1+ years of experience in real estate, mortgage, or prop-tech preferred.
• Proficient understanding of Salesforce and e-signature programs.
• Call center or customer service experience preferred.

Responsibilities

• Answer and route incoming calls during business hours.
• Review and manage incoming contracts for accuracy.
• Become an expert in company processes to support agents.

Skills

Real estate experience

Salesforce proficiency

Customer service skills

Technical skills

Organizational skills

Job description

A company is looking for a Real Estate Transaction Support Specialist.

Key Responsibilities

• Answer and route incoming calls during business hours and handle calls during off-hours
• Become an expert in company processes to support agents and customers effectively
• Review and manage incoming contracts for accuracy and provide necessary support

Required Qualifications

• 1+ years of experience in real estate, mortgage, or prop-tech preferred
• Proficient understanding of Salesforce and e-signature programs
• Call center or customer service experience preferred
• Strong technical skills for managing workload across multiple platforms
• Exceptional organizational skills and attention to detail