Real Estate Receptionist

Keller Williams Rivertown
Grand Rapids
USD 40,000 - 43,000
Job description

Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? Keller Williams Rivertown is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our agents, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you!

Compensation: $40,000 - $43,000 yearly

Responsibilities:

  1. Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone.
  2. Maintain a welcoming and professional front desk area.
  3. Assist with administrative duties, including handling mail, checks, and packages.
  4. Answer and direct phone calls, emails, and inquiries to the appropriate departments.
  5. Support agents with onboarding, training schedules, and office resources.
  6. Manage office calendars, meeting rooms, and daily event setups.
  7. Assist with marketing efforts, social media communication, and agent engagement.
  8. Provide basic tech support for office tools, including email, printers, and scheduling systems.
  9. Help coordinate office events and meetings to foster a positive and collaborative work environment.

Qualifications:

  1. A friendly and professional demeanor with strong interpersonal skills.
  2. Excellent organizational abilities and attention to detail.
  3. Proficiency in Microsoft Office & Google Suite.
  4. Experience with real estate software (DocuSign, Dotloop) is a plus.
  5. Strong multitasking and problem-solving skills in a fast-paced environment.
  6. A team player with a proactive approach to office support and operations.
  7. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus).
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