Real Estate Operations Manager

Coldwell Banker Premier; Martinsburg (WV); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading real estate brokerage is seeking a Real Estate Operations Manager to oversee daily operations and staff management. The role focuses on optimizing processes, ensuring compliance, and supporting company growth objectives. Ideal candidates will have a background in business administration or real estate, with strong leadership and analytical skills.

Benefits

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Company-assisted travel to conferences

Qualifications

• 3+ years of experience in real estate operations or brokerage management.
• Strong knowledge of real estate transaction processes.
• Real estate license preferred but not required.

Responsibilities

• Oversee daily operational functions and staff management.
• Implement and optimize internal processes for transaction management.
• Prepare and analyze financial reports and manage operational budgets.

Skills

Leadership

Analytical Skills

Communication

Interpersonal Abilities

Education

Business Administration

Real Estate

Tools

CRM systems

Transaction management software

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Real Estate Operations Manager

Job Summary

The Real Estate Operations Manager oversees daily operational functions, staff management, and process optimization for the brokerage. This role ensures operational excellence through effective HR management, financial reporting, and strategic communication while supporting company growth objectives.

Essential Duties and Responsibilities

● Provide direct oversight and management of administrative and operations staff

● Implement, monitor, and optimize internal processes for transaction management

● Handle HR responsibilities including benefits administration, performance reviews, hiring/firing, and disciplinary actions

● Track and improve operational KPIs to maximize efficiency in alignment with growth objectives

● Prepare and analyze financial reports, manage operational budgets, and ensure financial compliance

● Develop and execute internal communication strategies between departments, agents, and management

● Standardize operational procedures and ensure compliance with real estate regulations

● Identify operational bottlenecks and implement solutions to improve productivity

Qualifications

● Business Administration, Real Estate, or related field preferred

● 3+ years of experience in real estate operations or brokerage management

● Demonstrated leadership abilities and staff management experience

● Strong knowledge of real estate transaction processes and compliance requirements

● Experience with CRM systems and transaction management software

● Excellent analytical skills with financial reporting aptitude

● Strong communication and interpersonal abilities

● Real estate license preferred but not required

Benefits

Medical, Dental, and Vision insurance, paid time off, and company-assisted travel to conferences and training events. If you are interested in this opportunity, please contact Teresa Bratcher at 937-287-6083 or [e-mail].