Real Estate Operations Manager

jacksonville.gov; Jacksonville, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Flexible spending plans

Four weeks vacation

12 paid holidays

Personal leave day

Job summary

The City of Jacksonville is seeking a Real Estate Operations Manager to oversee day‑to‑day operations of the Real Estate Division and manage assigned staff.

The role involves supervising professional staff, coordinating with multiple departments and outside parties, and handling complex real estate transactions and documentation. A strong background in real estate and project leadership is essential.

Qualifications

• Eight (8) years of education and/or experience in real estate, right‑of‑way, property management, appraisal, acquisitions, dispositions, commercial leasing, public administration, business administration or a closely related field.
• Bachelor’s degree from an accredited college or university in real estate, business administration, public administration, finance, planning, law or a closely related field - preferred.
• Two (2) years of supervisory or lead experience - preferred.

Responsibilities

• Assigns and balances staff workloads based on project priority, deadlines, complexity, resources, and operational needs.
• Monitors progress and addresses anticipated delays, risks, or barriers before deadlines are missed.
• Supervises, coaches, and evaluates employees; addresses performance, conduct, and accountability concerns.
• Reviews staff and consultant work for accuracy, completeness, consistency, compliance, and readiness for management, legal, legislative, executive, or closing action.
• Oversees the Division's portfolio of acquisitions, dispositions, leases, easements, right‑of‑way closures, inventory matters, appraisals, eminent‑domain support, and related real estate activities.
• Maintains ownership of Division matters while coordinating input from other departments, consultants, contractors, and outside parties.
• Reviews and, as necessary, prepares complex agreements, deeds, easements, leases, correspondence, reports, legislation, and related transaction packages.
• Oversees project delivery, due diligence, transaction processing, and consultant and contractor performance.
• Participates in meetings to resolve real estate and operational issues and represents the Division before City departments, City Council, legal counsel, property owners, consultants, and other stakeholders.

Skills

Real estate acquisitions

Dispositions

Leasing

Easements

Right‑of‑way matters

Appraisals

Due diligence

Negotiations

Project management

Workload planning

Quality control

Internal controls

Records management

Supervisory experience

Communication

Education

Bachelor’s degree in real estate, business administration, public administration, finance, planning, or law

Two years supervisory or lead experience

Job description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Public Works Department is actively seeking a Real Estate Operations Manager.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on‑time payments.

This position reports to the Chief of Real Estate and is second in command for overseeing its day‑to‑day operations and managing assigned staff, as well as high-priority, complex, time‑critical assignments.

• Assigns and balances staff workloads based on project priority, deadlines, complexity, resources, and operational needs. Monitors progress and address anticipated delays, risks, or barriers before deadlines are missed.
• Supervises, coaches, and evaluates employees; ensures employees perform their full range of duties; addresses work product, performance, conduct, and accountability concerns; and initiates, documents, recommends, or proceeds with corrective action when necessary.
• Reviews staff and consultant work for accuracy, completeness, consistency, compliance, and readiness for management, legal, legislative, executive, or closing action. Returns deficient or non‑review ready work for correction with direction before it is advanced.
• Independently resolves matters within delegated authority. When Chief‑level action is required, analyzes the matter, provides a concise statement of the issue, material facts, available options, risks or impacts, and a recommended course of action.
• Oversees the Division's portfolio of acquisitions, dispositions, leases, easements, right‑of‑way closures, inventory matters, appraisals, eminent‑domain support, and related real estate activities.
• Maintains ownership of Division matters while coordinating necessary input and action from other departments, consultants, contractors, and outside parties.
• Reviews and, as necessary, prepares complex agreements, deeds, easements, leases, correspondence, reports, legislation, and related transaction packages.
• Oversees project delivery, due diligence, transaction processing, and consultant and contractor performance.
• Participates in meetings to resolve real estate and operational issues and represents the Division professionally before City departments, City Council, legal counsel, property owners, consultants, and other stakeholders.
• Acts on behalf of the Chief of Real Estate when assigned or delegated.
• Performs related duties as assigned.

• Knowledge in one or more of the following: real estate acquisitions, dispositions, leasing, easements, right‑of‑way matters, appraisals, title, due diligence, negotiations and transaction documentation.
• Knowledge of project management, workload planning, quality control, internal controls and records management practices.
• Ability to supervise professional and technical employees, assign and review work, establish standards and hold employees accountable for results.
• Ability to exercise independent judgment, resolve matters within delegated authority and present clear recommendations on matters requiring higher‑level decisions.
• Ability to exercise discretion and maintain the confidentiality of personnel, legal, management, and other sensitive Division matters.
• Ability to maintain constructive working relationships with employees while preserving appropriate supervisory boundaries and avoiding conflicting or unauthorized direction.
• Ability to communicate complex information clearly, accurately and concisely, both verbally and in writing.

• Eight (8) years of education and/or experience in real estate, right‑of‑way, property management, appraisal, acquisitions, dispositions, commercial leasing, public administration, business administration or a closely related field.
• Bachelor’s degree from an accredited college or university in real estate, business administration, public administration, finance, planning, law or a closely related field - preferred.
• Two (2) years of supervisory or lead experience - preferred.

Licensing/Certification/Registration:

• A valid class E driver's license is required prior to application and must be maintained.
• Must qualify for, obtain and maintain a City of Jacksonville public driver certification for employment in this class.

Note: The buying and selling of real estate in Duval County raises a potential conflict of interest and will not be permitted while employed as a City of Jacksonville Public Works Real Estate Operations Manager.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post‑secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [e-mail]