Real Estate Appraisal Supervisor

City National Bank of Florida; Coral Gables (FL); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Health Coverage

401(k) with matching

Paid Time Off & Holidays

Wellness resources

Job summary

City National Bank of Florida is seeking a Real Estate Appraisal Supervisor to oversee the daily operations of the Real Estate Appraisal function in support of lending activities. You will supervise the appraisal staff, manage workflow, vendor relationships, and ensure regulatory compliance and appraisal independence standards.

You’ll partner with Lending, Credit Administration, Residential, Commercial, Wealth, and Special Assets teams to address valuation issues, monitor performance, drive

Qualifications

• Minimum 5-7 years of real estate appraisal, valuation, appraisal review, or appraisal operations experience.
• Minimum 2-3 years of supervisory or leadership experience preferred.
• Experience in residential and commercial real estate lending environments preferred.
• Experience in regulated financial institutions preferred.

Responsibilities

• Oversee day-to-day activities of the Real Estate Appraisal team.
• Manage appraisal workflow, assignment distribution, capacity planning, and prioritization.
• Monitor turnaround times and performance metrics; implement improvements.
• Serve as primary escalation point for complex appraisal issues and disputes.
• Ensure timely ordering, review, delivery, and tracking of appraisals.

Skills

Analytical skills

Problem solving

Organization and PM

Relationship management

Communication skills

Multi-priority management

Appraisal principles knowledge

Regulatory understanding

Education

Bachelor's degree in Business, Finance, Real Estate, Economics, or related field

Equivalent combination of education and experience

Tools

MS Office Suite

Appraisal management systems

Reporting tools

Job description

About Us

Think BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us!

Overview

The Real Estate Appraisal Supervisor is responsible for overseeing the daily operations of the Real Estate Appraisal function, ensuring the timely and compliant delivery of appraisal and valuation services in support of the Bank's lending activities. The role supervises appraisal staff, manages vendor relationships, monitors workflow and service levels, and ensures compliance with regulatory requirements, appraisal independence standards, and Bank policies. The Real Estate Appraisal Supervisor serves as a subject matter expert and primary escalation point for appraisal-related matters while supporting business partners, maintaining quality standards, and driving operational effectiveness within the appraisal process.

What You'll Do

Appraisal Operations & Workflow Management

• Supervise the day-to-day activities of the Real Estate Appraisal team.
• Manage appraisal workflow, assignment distribution, capacity planning, and prioritization to ensure service-level commitments are met.
• Monitor appraisal turnaround times and operational metrics and implement process improvements as appropriate.
• Serve as the primary escalation point for complex appraisal issues and valuation disputes.
• Ensure the timely ordering, review, delivery, and tracking of appraisals and valuation products.

Regulatory Compliance & Risk Management

• Maintain compliance with Interagency Appraisal and Evaluation Guidelines, FIRREA, USPAP, and all applicable regulatory requirements.
• Ensure adherence to appraisal independence requirements and related Bank policies.
• Monitor quality control procedures and appraisal review processes.
• Identify and escalation appraisal-related risks, exceptions, and policy concerns.
• Support internal audits, regulatory examinations, and compliance reviews.

Vendor Management

• Oversee relationships with Appraisal Management Companies (AMCs), appraisal firms, and other valuation providers.
• Monitor vendor performance, service levels, quality standards, and compliance with contractual obligations.
• Assist with vendor evaluations, onboarding, and periodic performance reviews.
• Support negotiation and administration of vendor agreements in partnership with leadership.

Business Partner Support

• Partner with Lending, Credit Administration, Residential, Commercial, Wealth, and Special Assets teams regarding appraisal requirements and valuation issues.
• Provide guidance and education on appraisal regulations, policies, and procedures.
• Support the resolution of valuation-related issues impacting transactions and portfolio management activities.

Leadership & People Management

• Supervise and develop appraisal staff through coaching, training, performance management, and career development activities.
• Foster a collaborative, customer-focused, and risk-aware culture.
• Establish team goals and monitor individual and team performance expectations.
• Support succession planning and workforce development initiatives.

Reporting & Process Improvement

• Prepare and analyze operational reports, productivity metrics, service-level reporting, and management dashboards.
• Identify opportunities to improve efficiency, quality, controls, and client experience.
• Participate in departmental projects and strategic initiatives as assigned
• Support implementation of technology enhancements and process automation efforts.

Qualifications

• Minimum 5-7 years of real estate appraisal, valuation, appraisal review, or appraisal operations experience.
• Minimum 2-3 years of supervisory, team lead, or leadership experience preferred.
• Experience supporting residential and commercial real estate lending environments preferred.
• Experience working within a regulated financial institution preferred.
• Strong knowledge of appraisal principles, valuation methodologies, and appraisal regulations.
• Understanding of Interagency Appraisal and Evaluation Guidelines, FIRREA, and USPAP requirements.
• Strong analytical and problem-solving skills.
• Ability to interpret complex appraisal reports and valuation analyses.
• Excellent organizational and project management skills.
• Strong relationship management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in appraisal management systems, Microsoft Office Suite, and reporting tools.

Licenses/Certifications

• State Certified General Real Estate Appraiser.
• Appraisal Institute designations (MAI, SRA).

Education

• Bachelor's degree in Business, Finance, Real Estate, Economics, or related field required.
• Equivalent combination of education and experience may be considered.

Benefits & Perks

We offer a competitive benefits package designed to support your success:

• Health Coverage: Medical, dental, and vision plans with employer contributions.
• Retirement Savings: 401(k) with matching.
• Paid Time Off & Holidays: Generous PTO and paid holidays.
• Wellness Support: Access to mental health and financial wellness resources.

Visit our benefits page to learn more Benefits!

Join City National Bank of Florida. The possibilities are endless.

Equal Opportunity

City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.

Interview Guidelines

To ensure a fair and consistent interview process, applicants are not permitted to use AI-enabled devices during interviews, including AI glasses or similar wearable technology that can record, transmit, or generate real-time information.

Applicants who require a reasonable accommodation to participate in the interview process should contact [e-mail] in advance of the interview to submit an accommodation request. City National Bank of Florida will engage in the interactive process and provide reasonable accommodations in accordance with applicable law.