Real Estate Administrator

The Eastside Real Estate Team; Bothell (WA); On-site; USD 85,000 - 125,000; Full time

Job summary

Keller Williams Realty Bothell seeks a Market Center Administrator to lead operational excellence, staff oversight, and financial integrity. You will drive system implementation, culture stewardship, and data-driven decision-making to support agents and leadership.

In this role, you will develop SOPs, manage budgets, ensure brand and policy compliance, and collaborate with leadership on growth initiatives. Strong communication and organizational skills are essential to keep the Market Center

Qualifications

• Proven leadership experience in operations, business administration, organizational management, or real estate.
• Strong analytical skills with financial, operational, and performance data.
• Excellent communication, problem-solving, and decision-making abilities.
• Highly organized, adaptable, tech-confident, and able to manage multiple priorities.
• Commitment to confidentiality, accuracy, professionalism, and guest/agent focus.

Responsibilities

• Lead, manage, and support administrative staff and roles.
• Develop, implement, and refine SOPs across operations.
• Oversee financial processes, reporting, budgeting, and month-end submissions.
• Ensure compliance with brand models, legal requirements, and internal policy.
• Support recruiting, onboarding, onboarding processes, and agent productivity.
• Steer internal communications, culture initiatives, and content quality.

Skills

Leadership experience

Analytical skills

Communication skills

Organizational skills

Tech-savvy

Education

Bachelor’s degree in business administration or real estate

Job description

About Keller Williams Realty Bothell

Keller Williams Realty Bothell is a fast-growing, collaborative real estate office committed to exceptional agent support, operational excellence, and a culture of professionalism and hospitality. We prioritize strong systems, agent experience, technology adoption, and a welcoming environment for guests, agents, leadership, and partners.

Summary

About Keller Williams Realty Bothell Keller Williams Realty Bothell is a fast-growing, collaborative real estate office committed to exceptional agent support, operational excellence, and a culture of professionalism and hospitality. We prioritize strong systems, agent experience, technology adoption, and a welcoming environment for guests, agents, leadership, and partners.

Role Summary

The Market Center Administrator (MCA) serves as the Director of Operations and plays a critical strategic role in the health and growth of the Market Center. This position oversees operational efficiency, staff leadership, financial accuracy, culture stewardship, and system implementation. The MCA ensures operational excellence, supports leadership with decision-making insights, and maintains alignment between systems, growth metrics, and agent experience. Often described as the financial and operational backbone of the Market Center sometimes called the CFO of the office - the MCA creates an environment where agents feel supported and can focus on their success.

Responsibilities

Leadership & Staff Oversight

• Lead, manage, and support administrative staff including AMCA, ASC, and DFI roles.
• Establish performance expectations, accountability rhythms, and documented operational standards.
• Conduct coaching, feedback, and development conversations.

Operational Systems & Process Management

• Create, maintain, and refine SOPs across operational workflows.
• Implement scalable systems that support growth, efficiency, and standardization.
• Oversee compliance with Keller Williams models, brand expectations, legal requirements, and internal policy.

Financial Oversight

• Receive, verify, organize, and process commission checks and transaction documents.
• Handle deposits, reconciliations, and accurate financial recordkeeping.
• Review and approve reporting; support budgeting, forecasting, and month-end submissions.
• Maintain confidentiality and secure financial records.

Recruiting, Retention & Productivity Support

• Partner with the Team Leader on operational handoff between recruiting and onboarding.
• Analyze retention, growth, and operational trends to support leadership decisions.
• Support systems that impact productivity, activation, and agent engagement.

Marketing, Communications & Culture

• Oversee and approve internal communications and announcements.
• Provide direction and quality control for social media and promotional content.
• Support culture and agent-appreciation efforts that make agents feel valued.

Qualifications

• Proven leadership experience in operations, business administration, organizational management, or real estate.
• Strong analytical skills with financial, operational, and performance data.
• Excellent communication, problem-solving, and decision-making abilities.
• Highly organized, adaptable, tech-confident, and skilled at managing multiple priorities.
• Commitment to confidentiality, accuracy, professionalism, and a hospitality-mind agent experience.

About-our-team

Keller Williams Realty Bothell is fast-growing, collaborative real estate organizations committed to exceptional agent support, operational excellence, and a culture of professionalism and hospitality. We prioritize strong systems, agent experience, technology adoption, and a welcoming environment for guests, agents, leadership, and partners.