Reading Truck - Quality Supervisor

J.B. Poindexter & Co.; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) match

Parental Leave

Tuition Reimbursement

Paid Time Off

Holidays & Leave

Discount Program

Paid Training

Job summary

Reading Truck is seeking a Quality Supervisor to oversee daily quality assurance activities, enforce testing and inspection standards, and drive continuous improvement across departments.

The role emphasizes managing corrective actions, leading quality audits, and developing robust QC processes with DOE, PFMEA, and SPC tools while maintaining high workplace cleanliness and safety. ISO 9001:2015 experience is preferred.

Qualifications

• Three (3) years’ experience as a Quality Supervisor, or related technical position required
• ISO 9001:2015, and Quality Management Systems (QMS) experience preferred
• Lean/5S/6 Sigma Certifications a plus
• ASQ or Other Quality Certifications Preferred

Responsibilities

• Maintain corrective/preventive action program with status tracking and metrics
• Audit and verify effectiveness of corrective actions
• Develop, monitor, and evaluate quality PDCA cycles as directed
• Report activities to management and support continuous improvement
• Collect and analyze quality data, metrics, and KPIs
• Provide monthly reports on problem areas to management
• Develop Surveillance Plans and internal process audits
• Train quality team on auditing processes and techniques
• Collaborate with engineering and operations to improve products using DOE, PFMEA, SPC
• Develop quality documents to support a Quality Management System (QMS)

Skills

Quality Systems

Project management

Statistical sampling

Communication skills

Technical writing

SPC

Leadership

Multi-tasking

Lean/6 Sigma

Tools

Microsoft Office

DOE

PFMEA

Job description

How You Will Make an Impact

The Quality Supervisor is responsible for the daily oversight and process effectiveness of quality assurance systems. They will engage and implement policies and procedures that improve quality awareness, controls, and accountability. In addition, this position will ensure that components are being tested, repaired, and overhauled in accordance with the appropriate technical data, as well as enforce a high standard of cleanliness and functionality not only of the parts inspected, but also in the workplace.

The Nuts and Bolts

• Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for accurate completion and periodic reports and metrics
• Monitor, evaluate and assign corrective actions to appropriate department heads for completion, as well as follow through and verify the solutions by auditing the efficiency of corrective actions
• Assist and/or develop, monitor, and evaluate quality PDCA’s as directed by management
• Report ongoing activities to management and keep the company continuous improvement efforts on track
• Collect and analyze critical quality data, metrics, KPI’s, etc.
• Provide monthly reports on problem areas (Pareto, Trend, etc.) to management
• Assist Quality Manager in the development of Surveillance Plans in all departments within the plant
• Develop internal process audits for all areas of focus in each department per senior management
• Conduct internal process audits for all areas of focus in each department within the plant
• Train quality team members on the proper internal process auditing process and techniques
• Work with engineering, continuous improvement, and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools
• Develop critical to quality standards and procedures to sustain a high-level quality product
• Develop quality documents which are consistent with all other documentation regarding uniformity, to support the organizational effort to implement a strong Quality Management System (QMS)
• Direct and support quality team members engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
• Direct and support rework team members to ensure a high level of quality product is delivered, and ensure the department meets or exceeds daily objectives
• Plan, promote, and coordinate training activities related to product quality and reliability

Skills and Abilities:

Knowledge of Quality Systems and auditing of those systems

Possess excellent project management and prioritization skills

Proficient in developing and leading statistical sampling plans

The ability to work collaboratively with others toward mutual objectives

Excellent listening and communication skills

Ability to establish and maintain new systems and processes

Proficient in the operation of computers, Microsoft Office Products, and other related software

Possess good technical writing skills

Knowledge of Statistical Process Control (SPC)

Must possess strong problem-solving, leadership and multi-tasking skills

Supervisory responsibilities:

Team of Production Hourly Team Member

Position Qualifications & Requirements:

Three (3) years’ experience as a Quality Supervisor, or related technical position required

ISO 9001:2015, and Quality Management Systems (QMS) experience preferred

Certification/License:

Lean/5S/6 Sigma Certifications a plus

ASQ or Other Quality Certifications Preferred

How We Make an Impact

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!

Some of Our Total Rewards

We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision and Life
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Tool Purchase Program
• Tuition Reimbursement
• Paid Time Off and 10 Observed (Paid) Holidays
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Training and Development Programs

J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/