Reading Room Assistant-Diagnostic Radiology Full Time Nights

Northwestern Medicine; Chicago (IL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Sign-on bonus eligibility (internal)

Job summary

The Reading Room Assistant at Northwestern Medicine in Chicago works full-time, 36 hours per week, overnight, providing essential support to the ED Radiologist by processing paperwork and radiology images.

Under supervision, you will order, track, locate and file radiology jackets and requisitions, deliver X-rays, ensure images are prepared for reads, and maintain accurate records. This role also requires strong customer service and clerical skills for a busy clinical environment.

Qualifications

• High school diploma or GED is required.
• Minimum six (6) months of clerical experience dealing with the public is required.

Responsibilities

• Order, track, locate, and file radiology jackets, films, and requisitions.
• Pick up and deliver X-rays as needed.
• Prepare all X-rays for radiologist reads and ensure they are read before filing.
• Record results and maintain accurate requisitions.
• Assist with Quality Assurance and coordinate with health care staff.

Skills

Customer service

Clerical

Radiology support

Education

High school diploma or GED

Job description

Description

This is a Full Time position at 36 hours per week and the Reading Room Assistant will be providing assistance to the ED Radiologist overnight.

The Reading Room Assistant reflects the mission, vision, and values of Northwestern Memorial HealthCare, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Imaging Assistant works under general supervision of a Department Administrator or Manager and is primarily responsible for maintaining outside reads for the organization by processing paperwork and images to support the physician activities.

Responsibilities:

• Order, track, locate, and file radiology films, jackets and requisitions.


• Pick up and deliver X-rays as needed.


• Ensure all X-rays are prepared for the radiologist to read.


• Ensure all X-rays have been read before filing. Record results.


• Manage and resolve Quality Assurance issues.


• Communicate with other members of the health care team any problems related to maintaining efficiency of the file room operation.


• Reception Desk, Appointment Making.


• Greet patients in a friendly and professional manner to ensure optimal delivery of customer service to patients, members and co-workers on the phone and in person using skills and abilities required for the age of the person being served.


• Check patients in for exams in an accurate and timely manner.


• Complete CPR forms correctly and/or any additional forms needed.


• Maintain file containing requisitions in an accurate manner.


• Handle challenging situations so that patient and organization needs are met.


• Minimize emotional situations and accommodates member when organization has let member down.


• Ensure member receives proper written instructions and preparation information for exam.


• Retrieve necessary jackets and charts for appointments.


• Pick up and deliver inter-departmental mail.


• Maintain computer appointment schedule and files containing requisitions.

Qualifications

Required

• High school diploma or GED.


• Minimum six (6) months of experience in a clerical position dealing with public.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefitssection to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.