Reading Room Assistant - Diagnostic Radiology Full time Days

Northwestern Medicine; Chicago (IL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Northwestern Medicine Reading Room Assistant role supports imaging workflow by organizing radiology films, requisitions, and patient records. The position involves greeting patients, assisting with check-in for exams, and ensuring X-rays are prepared and properly documented for radiologists.

Under supervision of a Department Administrator, you’ll maintain accurate files, coordinate interdepartmental tasks, and help sustain efficient clinic operations while upholding quality and compliance

Qualifikationen

• High school diploma or GED is required.
• Minimum six months of clerical/public-facing experience.

Aufgaben

• Order, track, locate, and file radiology films, jackets and requisitions.
• Deliver X-rays as needed.
• Prepare X-rays for radiologist reading and record results.
• Manage Quality Assurance issues and communicate with care team.
• Greet patients courteously and check them in for exams.
• Maintain scheduling and requisition files; handle inter-department mail.

Kenntnisse

Customer service

Communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Reading Room Assistant reflects the mission, vision, and values of Northwestern Memorial HealthCare, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Imaging Assistant works under general supervision of a Department Administrator or Manager and is primarily responsible for maintaining outside reads for the organization by processing paperwork and images to support the physician activities.

Responsibilities

• Order, track, locate, and file radiology films, jackets and requisitions.
• Pick up and deliver X-rays as needed.
• Ensure all X-rays are prepared for the radiologist to read.
• Ensure all X-rays have been read before filing. Record results.
• Manage and resolve Quality Assurance issues.
• Communicate with other members of the health care team any problems related to maintaining efficiency of the file room operation.
• Reception Desk, Appointment Making.
• Greet patients in a friendly and professional manner to ensure optimal delivery of customer service to patients, members and co-workers on the phone and in person using skills and abilities required for the age of the person being served.
• Check patients in for exams in an accurate and timely manner.
• Complete CPR forms correctly and/or any additional forms needed.
• Maintain file containing requisitions in an accurate manner.
• Handle challenging situations so that patient and organization needs are met.
• Minimize emotional situations and accommodates member when organization has let member down.
• Ensure member receives proper written instructions and preparation information for exam.
• Retrieve necessary jackets and charts for appointments.
• Pick up and deliver inter-departmental mail.
• Maintain computer appointment schedule and files containing requisitions.

Qualifications

Required

• High school diploma or GED.
• Minimum six (6) months of experience in a clerical position dealing with public.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.