Assistant Tech Imaging-Computed Tomography Full-time Days

Northwestern Medicine; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Northwestern Medicine is seeking an Assistant Tech Imaging to support technologists, nurses, and physicians in imaging services. The role coordinates patient flow, prepares rooms, verifies orders, and assists during exams.

Proficiency with radiology scheduling systems and strong communication are essential in a busy department. The incumbent will ensure accurate patient information, maintain supply stock, and escalate issues to clinical staff as needed.

Qualifications

• High School Diploma is required.
• Strong communication and interpersonal skills are essential.
• Strong problem solving and organizational skills.
• Demonstrates computer skills.
• CPR Certification (BLS) is required.
• Preferred: experience in a healthcare delivery position.
• Bilingual language skills are a plus.

Responsibilities

• Cares for the patient throughout the treatment/procedure in accordance with department and hospital standards of care.
• Prepares procedure rooms for patients and work area; verifies paperwork and orders.
• Explains exams and answers basic questions; understands MR Safety if MR assignment and directs complex questions to clinical staff.
• Works under supervision to assist technologists, nurses, or physicians during exams/procedures.
• Manages patient flow, coordinates care, and informs coordinators of delays.
• Retrieves orders from EPIC, Chartview, Powerchart; verifies patient demographics and eligibility.
• Monitors schedules to ensure efficient patient flow across imaging areas.
• Maintains supplies and equipment; keeps environment clean and orderly.
• Provides clerical/technical support as assigned by Manager.

Skills

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Computer skills

CPR/BLS certification

Education

High School Diploma

Tools

EPIC

Chartview

Powerchart

Job description

Description

This is a full-time, 40-hour-per-week position. The Assistant Tech will work five 8-hour shifts each week, scheduled from 12:00 p.m. to 8:30 p.m.

The Assistant Tech Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Assistant Tech Imaging provides support service to the technologists, nurses, and physicians and to other health care professionals related to Imaging Services. This position is pivotal in coordinating patient flow in the respective imaging departments. Duties may include setup work of exam/procedure room before patient arrival, verification of paperwork and physician orders, escorting of patient to and from the waiting and changing areas, assisting the technologists, nurses or physicians in performing the exam/procedure, and processing films and paperwork for completed exams.

RESPONSIBILITIES

• Cares for the patient throughout the treatment/procedure according to department and hospital standards of care, age-specific sensitivities, and Patients' First guidelines.
• Provides systems support by preparing procedure rooms for patients prior to their arrival in the department and work area
• Assists in preparing patient for exam/procedure, including the ability to explain exams and answer basic questions, knowledge of MR Safety if assignment is MR and brings forward more detailed clinical questions to clinical staff.
• Follows directions of technologist/nurse to assist in performing exam/procedure on patients.
• Processes CDs as needed. Participates in lifting and escorting patients and maintains lift equipment competencies refer to NMH Safe Patient Handling Policy PC 05.0095.
• Helps to coordinate patient care based on departmental imaging protocols. Interacts and communicates with clinical and medical staff to coordinate patient flow.
• Reconciles physician orders to correct exam protocol and escalates discrepancies to appropriate clinical staff.
• Prepares all necessary paperwork and information so treatment/procedure may be performed.
• Retrieves physician orders as needed from all order systems including but not limited to EPIC, Chartview, Powerchart.
• Assists in clarification of patient demographic information. Verifies patient information for accuracy and completeness.
• Monitors schedule to ensure effective patient flow throughout the diagnostic areas. Informs coordinators, charge techs, and patients of delays.
• Identifies and obtains paperwork required to start exams. Handles outside films appropriately and obtains patient films when requested.
• Recognizes and reports problems to appropriate supervisors.
• Uses scheduling system, Radnet and PACS proficiently. Monitors stock of supplies, including Radiology Contrast Media, in treatment/procedure rooms to assure their regular availability by timely re-ordering, rotation of dated items, and by maintenance of a clean and orderly environment.
• Uses designated equipment effectively, skillfully and efficiently. Maintains equipment and work area as directed, and where applicable, documents safety checklists including contrast warmers, barium refrigerators, etc.
• Follows policies and procedures to contribute to the efficiency of department.
• Organizes and prioritizes assigned work, and schedules time to accommodate work demands, turnaround-time and commitments.
• Provides clerical/technical support as needed and as assigned by Manager.

Qualifications

Required

• High School Diploma.
• Strong communication and interpersonal skills.
• Strong problem solving and organizational skills.
• Demonstrates computer skills.
• CPR Certification (BLS).

Preferred

• Previous experience in a healthcare delivery position.
• Bilingual language skills.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.