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the fragrance shop; Virginia (MN); On-site; USD 1,479,000 - 2,404,000; Part time

Job summary

The Fragrance Shop is seeking a Part-Time Sales Consultant (Key Holder) to join our team. You will support store targets, assist with opening/closing, and provide expert fragrance advice to customers in a busy retail setting.

You will deliver friendly service, help customers find the right products, operate the POS, and contribute to stock, promotions, and merchandising while maintaining a presentable store environment.

Qualifications

• GCSE level or equivalent.
• Previous sales/retail experience preferred.
• Strong teamwork skills.
• Flexible to evenings and weekends.
• Minimum legal age requirements.

Responsibilities

• Support Store Manager and Assistant SM with store targets.
• Open/close the store when no management is present.
• Deliver sales via friendly customer service.
• Ensure customers have a fun and enjoyable shopping experience.
• Match fragrance to customers' needs.
• Assist customers with queries using product knowledge.
• Process transactions at the till.

Skills

Customer service

Sales

Communication

Teamwork

Enthusiasm

Education

GCSE level or equivalent

Tools

POS system

Job description

Job Description - 8 Hour Sales Consultant (Key Holder)

Job type: Part-Time

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant (Key Holder position) to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

As a Key Holder at The Fragrance Shop, you will be responsible for;

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
• In the absence of any other management you will open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Effectively matching the correct fragrance to the customers' needs
• Assisting customers with their queries using your product knowledge
• Processing transactions at the till point
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ensuring the store looks presentable and inviting to our customers

About You:-

You'll possess the following experience, skills and attributes;

• Confidence and personality!
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Possess excellent customer service skills
• Demonstrate a natural sales ability
• Be passionate about retail and fashion
• Be enthusiastic and results driven
• Have excellent communication skills
• Enjoy working as part of a team
• Ability to operate POS system

Required Experience :-

• Educated to GCSE level or equivalent.
• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills
• Flexibility to include evenings and weekends
• Due to the nature of the role successful candidates must meet the minimum legal age requirements

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.

Up to £13 per hour (inclusive of enhancement when performing management duties)