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inploi; Uxbridge (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Biweekly pay

Tips share

Flexible hours

Wagestream access

Free food on shift

50% off outside of work

Family-friendly policy

Uniform provided

Early menu drops

Growth opportunities

Pension

Holidays

Training

Discounts

Cycle to work

Gym membership discounts

Long service awards

Disability confident employer

Job summary

wagamama is seeking a Front of House team member in the U.S. state of Massachusetts. You will welcome guests, help bring the menu to life, and keep service flowing smoothly from start to finish in a fast-paced, energetic setting.

Ideal candidates love good food, enjoy talking about recommendations, and stay calm and proactive during busy periods. Join a team focused on warm greetings and memorable dining experiences.

Qualifications

• Genuine warmth when greeting guests and building rapport.
• Ability to describe menu items clearly and make recommendations.
• Thrives in a fast-paced dining environment with a positive attitude.

Responsibilities

• Welcome guests, present the menu, and guide them through service flow.
• Take orders accurately and coordinate with the team to ensure timely service.
• Maintain station cleanliness and assist in keeping service smooth from start to finish.

Skills

Welcoming guests

Communication skills

Calm under pressure

Team player

Attention to detail

Customer service

Job description

at wagamama, food is life. we're fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you'll help make the restaurant feel alive

the role |

as a front of house team member, you'll be a big part of what makes every shift special. you'll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it's a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we'd love to hear from you

wok's in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we're proud to be a disability confident employer. there's a seat at our bench for everyone

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way