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Innserve Ltd; Michigan; On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Life Assurance

Holiday trading options

Retail discounts

Employee Assistance Programme

24/7 GP access

Wellbeing services

Celebration Day off

Flex Pot benefits

Job summary

Innserve Ltd is seeking an Installation Technician to install, maintain and repair high-spec drinks-dispense equipment at customer sites. You’ll train customers and provide exceptional service, acting as the ambassador for our brand.

The role requires a practical, flexible approach, field service experience, and a full UK driving licence, with comprehensive training provided.

Qualifications

• Experience in a technical or engineering role.
• Experience as a field service engineer.
• Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
• Ability to work independently and use tools.
• Full UK driving licence.

Responsibilities

• Install, maintain and repair drinks dispense equipment at customer locations.
• Provide training, guidance and high levels of customer service.
• Serve as a brand ambassador with flexible, proactive problem solving.

Skills

Field service engineer

Mechanical installations

Electrical installations

Fault finding

Plumbing

Diagnostics

Tools proficiency

Independent worker

Full UK driving licence

Customer service

Job description

Competitive salary: £30044,76pa (comprises £27819.23pa + an annual pensionable supplement of £2,225.53pa).

Generous holiday allowance: 23 days holiday + bank holidays.

Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.

But that’s not all! Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as an Installation Technician: Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you’ll support them with training, guidance, and highest levels of customer service.

You’ll already have:

A practical, flexible approach to work with experience in a technical or engineering role.

Experience as a field service engineer

Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.

The ability to work with tools and enjoy problem solving technical issues.

Determination to succeed and deliver excellence in customer experience.

The ability to work independently.

A full UK driving licence.

Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.

Please note you will ideally need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.

At Innserve, we are One Big Team.