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Vacancy Filler; Massachusetts; On-site; USD 7,400 - 7,900; Part time

Benefits offered by this job

Holiday allowance

Pension plan

Life assurance

Brewers discounts

Employee Assistance Programme

Virtual GP

Medicash

Cycle to Work

Job summary

Brewers Decorator Centres in Worcester is seeking a Saturday Retail Sales Advisor to provide exceptional service and support the Brewers branch operations. This part-time role emphasizes customer care, product knowledge, and teamwork in a busy retail environment.

You will mix paints, process specialist orders, and help stock management while contributing to sales across wallpaper, paint and fabric. The company highlights development opportunities and a supportive culture for long-term growth.

Qualifications

• Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations.
• Approachable, open and friendly personality - happy to help both customers and colleagues.
• Enjoys working and supporting a team, but can always be relied upon to work as an individual.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.
• Keen to learn, develop skills, and progress within our industry.
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Skills

Customer service

Communication

Teamwork

Training willingness

Retail knowledge

Job description

Saturday Retail Sales Advisor

Worcester 8 Hours per week Salary - £5,627.00 per annum plus company pension and benefits

We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Worcester, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on Sheriff Street Trade Park and easy access to the city, the branch offers a spectacular product range which includes a showroom featuring a comprehensive range of designer paints and wallcoverings. Brewers are renowned throughout the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The opening hours for this branch are 7am - 5pm Monday - Friday, 8am - 5pm on Saturday.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visitwww.Brewers.co.uk/careers.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Qualifications and Experience

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive salary
• 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant