Trade Sales Assistant

Grafton Group; York (York County); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy

Volunteer Leave

Family Leave Pay

Free Breakfast

Apprenticeships

Refer a Friend Bonus

Enhanced Pension

EarlyPay

Profit Bonus

ShareSave

Retail Discounts

Health Cash Plan

Employee Assistance

Life Assurance

Gym Discounts

Cycle to Work

Job summary

Selco Builders Warehouse is looking for a Customer Service/Sales Associate to join our team in York. You will deliver excellent service to customers, help drive store sales, and manage quotes to support projects and margin growth.

The role requires working 37.5 hours per week, Monday to Friday with 1 in 3 weekends. Join a busy, trades-focused environment with a strong benefits package and opportunities for career development.

Responsibilities

• Provide excellent customer service in every customer interaction.
• Utilize customer communication management to drive store sales.
• Maintain an accurate and up-to-date quote bank.
• Explore sales opportunities and large-scale projects to maximise sales and margin.
• Work 37.5 hours per week, Monday to Friday with 1 in 3 weekends.

Job description

What You’ll Be Doing

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Customer communication management is utilised to drive Store sales
• Ensure a working and effective quote bank is maintained
• All sales opportunities and large-scale projects explored to maximise sales and margin
• The working hours for this role are 37.5 per week, working Monday - Friday and 1 in 3 weekends.

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

Work-Life Balance & Extras

• Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast– Start your day right with access to our in-store and office pantries.
• Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
• Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!

Financial Benefits

• Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
• EarlyPay– Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.
• ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

• Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance– Protection for your loved ones should the unexpected happen.
• Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.