ReachInbox is looking to hire skilled and self-motivated candidates for the Associate Quality Assurance role. This is a full-time work-from-home job.
Qualifications
- Bachelor’s degree in Computer Application, or a similar degree
- Develop and execute comprehensive test plans and test cases, including functional, integration, regression, and performance testing.
- Identify, prioritize, and report software defects and anomalies, working closely with the development team to resolve issues in a timely manner.
- Collaborate with product managers and developers to understand product requirements and specifications, providing valuable input on testability and user experience.
- Design and implement automated test scripts and frameworks to streamline the testing process and improve efficiency.
- Conduct thorough validation of AI models and algorithms, ensuring accuracy, robustness, and compliance with industry standards and best practices.
- Participate in product design and code reviews to identify potential quality issues and recommend enhancements or optimizations.
- Manage incoming user queries regarding the product, onboard users, and provide support, addressing inquiries and concerns proactively and timely.
Additional Qualifications
- Strong communication and relationship-building skills, with the ability to interact with customers at all levels.
- Tech-savvy with a solid understanding and interest in email marketing and emerging technologies.
- Excellent problem-solving skills and the ability to thrive in a fast-paced environment.
- Passionate about helping customers achieve their goals and eager to be part of a growing, innovative company.
- Internship experience in Quality Assurance or technical customer support.
- Start-up friendly attitude: thrive in high-paced environments, take ownership, and demonstrate adaptability and proactivity.
What We Offer
- Opportunity to work with cutting-edge technology and a dynamic team.
- Remote work options.
- Professional development and training opportunities.
- Fast-paced and innovative work environment.