REACH Student First Advisor

Tuskegee University

Tuskegee (AL)

Híbrido

USD 42.000 - 64.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Tuskegee University invites applications for a REACH Student First Advisor to provide advising, mentoring, and guidance to students within the Student First initiative. You will be the primary contact for students, helping them create and follow an academic and career plan.

You will monitor progress, conduct outreach, coordinate resources, and support retention, equity, and completion while maintaining comprehensive case notes in the advising system.

Formación

Bachelor’s degree required; experience in academic advising or student services preferred.
Master’s degree preferred for advancement or specialized advising roles.
Experience providing high-quality and equitable customer service in fast-paced environments.
Familiarity with higher education policies and transfer processes is a plus.

Responsabilidades

Provide advising, mentoring, and guidance to students from admission to completion.
Develop and monitor academic and career plans; coordinate resources and referrals.
Maintain accurate student records and notes in the advising system.
Engage in proactive advising to support retention and reduce equity gaps.

Conocimientos

Active listening

Communication

Student engagement

Equity-minded service

Educación

Bachelor's degree

Master's degree

Herramientas

EAB/NAVIGATE

Descripción del empleo

Please see Special Instructions for more details.

Each applicant, including all current employees, must complete and submit the following documents:

Tuskegee University employment application
Resume/CV
Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire

To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.

Position Information

Position Title

Status

Status Full Time

Job Summary

REACH Student First Advisor provides advising, support, mentoring, and guidance to students under the Student First initiative. Advisors serve as the primary point of contact for students from admission to completion.

Advisors support students in the creation of an academic and career plan and are responsible for monitoring student progress on their plan, conducting outreach, and providing and coordinating resources, referrals, and support to facilitate student retention and completion and eliminate equity gaps.

This is a CONTINUOUS OPEN ANNOUNCEMENT

Student Engagement

Demonstrates core practice skills such as, active listening, use of open-ended questions, summarizing, and reframing
Creates a welcoming and trusting environment that engages students, placing the student’s unique experiences at the center of the work
Develops a culture of shared accountability
Arrives at advising sessions prepared and able to meet students where they are in their educational and career journey
Applies a strengths-based perspective that focuses on student assets, mapping strengths, and understanding areas for growth.
Fosters advising practices that encourage self-efficacy, self- determination, self-advocacy and accountability
Provides advising and support services that value diversity and promote equity
Engages in self-reflective advising practice that recognizes individual, institutional, and societal biases, their historical underpinnings, and impact on students

Academic and Career Advising

Provides specialized advising and support based on student types such as, new, transfer, readmit, high school/dual enrollment, international, and military veterans
Interprets test results and high school transcript information to place student in appropriate level courses using multiple measures
Reviews and evaluates previous college transcripts, recommends transfer equivalencies, and makes accurate course placement
Advises students in academic and career exploration, planning, and goal setting
Teaches students evidence-based goal-setting strategies
Advises students in creating an academic and career plan
Collaborates with students in regular and ongoing assessment of goals, plan and strategies
Explains program requirements, prerequisites, outcomes, and academic policies to students
Assists student in understanding academic progress, momentum metrics, and rate of pursuit to inform advising recommendations and maintain good academic standing
Advises students in preparation for selective admission programs
Advises student in transfer pathways and programs; prepares and educates students on the transfer process
Administers and interprets career assessments
Advises student in the selection of academic program and careers pathways
Educates students on the connection between program selection, employment opportunities, labor market information and trends, and job search process
Engages in proactive and intrusive advising approaches including, caseload management, strategic outreach and engagement, and tracking progress toward goal completion
Reviews and responds to faculty reports such as mid-term grades, early alerts, and progress updates
Creates clear and concise case notes, accurately documenting all student advising interactions in EAB / NAVIGATE platform
Maintains accurate and complete student records as required by laws, policies, and administrative regulations
Analyzes data to improve workflow, efficiency, and effectiveness

Retention and Holistic Support

Conducts intake and assessments to identify student needs
Assists student in identifying emerging challenges and barriers
Develops strategies and practices to address emerging barriers
Provides brief interventions and strategies to support students through a variety of academic and non- academic challenges
Serves as student mentor, ally, advocate, and on-campus support person
Collaborates with faculty, administrators, and other professionals to identify strategies to support student academic progress
Teaches students effective decision-making and problem-solving skills
Supports students in mapping and developing on and off-campus support networks
Supports students in accessing on campus resources
Empowers student to become a self-advocate
Facilitates appropriate referrals and coordinates follow-up action
Creates clear and concise case notes, accurately documenting student interactions

Advising Program Development

Leads and participates on functional areas teams such as, transfer advising, SAP advising, career advising, new student advising and special populations such as, Military Veterans, International Students, etc.
Develops and delivers programming for faculty, staff, and students within functional areas
Collaborates with faculty to develop and deliver programming to support student retention and completion
Collaborates with staff to develop and deliver enrollment management programming and events

Technology Fluency and Data Analytics

High proficiency with all technology platforms

Reviews and interprets advising and related data, elevates information on data trends

Qualifications (Education, Experience and Specialized Training)

A bachelor’s degree and 1-4 years of related work experience OR amaster’s degree and 0-2 years of related work experience
Experience providing high quality and equitable customer service in a fast-paced and high-volume environment
Experience supporting students in academic goal setting and career planning preferred
Experience in academic advising or case management preferred

Physical Demands

Advising is a highly interactive environment that requires significant time in face-to-face sessions with students and collaborators
Minimal physical effort is required

Skills and Attributes

Skills:

Effective oral and written communication skills

Ability to:

Use technology in the workplace
Independently manage workload and meet deadlines
Work independently and collaboratively to solve problems
Work independently and collaboratively to solve problems
Participate in regular and ongoing professional development and training
Participate in convocation and commencement ceremonies
Serve on assigned committees and task forces
Participate in committee, staff, informational and professional meetings

Posting Number

Posting Number S755

Will this position required travel?

Yes

Will this position required night, weekend, and after hour work?

Yes

Will this positon be supported using grants or contract funding?

Number of Vacancies

Number of Vacancies 12

Desired Start Date

Position End Date (if temporary)

Open Date

Open Date 11/08/2024

Close Date

Open Until Filled Yes

Special Instructions Summary

Each applicant, including all current employees, must complete and submit the following documents:

Tuskegee University employment application
Resume/CV
Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire

Required fields are indicated with an asterisk (*).

* Provide a brief description of your experience providing high quality and equitable customer service in a fast-paced and high-volume environment. (Open Ended Question)
* Please select your education and experience level.