REACH Performance Management Internship, Programme Strategy & Coordination hub, Global Programm[...]

UNICEF; New York (NY); On-site; USD 33,000 - 47,000; Full time

Job summary

UNICEF seeks a motivated intern to support the Programme Strategy and Coordination (PSC) Hub within the Global Programme Division. You will help document REACH workflows, manage performance data, and build dashboards and reports that inform decision-making across headquarters, regional, and country offices.

Work will involve data cleaning, visualization, and presenting insights to stakeholders, contributing to performance monitoring and continuous improvement in a global development context.

Qualifications

• Enrollment in or recent completion of a university degree in data analytics, statistics, economics, information management, or related field.
• Experience with Excel is required; Power BI or Tableau is an asset.

Responsibilities

• Support development and documentation of REACH workflows and reporting materials.
• Compile and validate performance data for dashboards and metrics.
• Develop dashboards and visual products covering key indicators.
• Prepare analyses, briefings, and management reports for PSC Hub.
• Monitor data quality and address data gaps with focal points.
• Assist in translating data findings into actionable insights.

Skills

Data analysis

Attention to detail

Communication

Problem-solving

Education

Bachelors in Data Analytics (in progress)

Tools

Excel

Power BI

Tableau

Job description

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

Visit our website to learn more about what we do at UNICEF.

For every child, a bright future

Global Programme Division (GPD) leads UNICEF's global programme agenda, providing technical leadership, policy guidance, quality assurance, and support to country and regional offices across UNICEF's programme priorities. Through its Global Practices, Centres of Excellence, and cross-sectoral teams, GPD helps countries design, implement, monitor, and scale high-impact programmes that advance results for children. Within GPD, the Programme Strategy and Coordination (PSC) Hub plays a central role in strengthening division-wide performance management, planning, monitoring, reporting, analytics, and organizational effectiveness. The Hub helps ensure that GPD's global support functions operate efficiently, are informed by evidence, and continuously improve to meet country needs. A key part of this work is REACH, UNICEF's corporate platform for managing, coordinating, and monitoring technical assistance provided by GPD to country and regional offices. REACH helps connect country demand with technical expertise, track the delivery of support, generate performance insights, and strengthen accountability and learning across the organization. As REACH continues to evolve and expand, the PSC Hub is strengthening its performance management function to ensure robust monitoring, high-quality data, effective reporting, and continuous improvement. We are seeking a motivated and analytical intern to support this effort through process development, data analytics, dashboarding, and performance reporting.

How can you make a difference?

The purpose of this internship is to support the Programme Strategy and Coordination (PSC) Hub within UNICEF's Global Programme Division in strengthening performance management for REACH. The selected candidate will contribute to the development and documentation of workflows and business processes, management and analysis of performance data, and preparation of dashboards, metrics, visualizations, and reporting products that support oversight, accountability, and continuous improvement.

This internship offers a unique opportunity to work at the center of UNICEF's global programme support architecture, contributing to a corporate platform that connects technical expertise with programme implementation around the world. The selected candidate will gain practical experience in performance management, data analytics, business process improvement, organizational reporting, and digital transformation while working with colleagues across headquarters, regional offices, and country offices.

Key Functions And Responsibilities

• Support the development and documentation of REACH workflows, business processes, guidance notes, and standard operating procedures.
• Compile, clean, validate, organize, and maintain REACH data used for performance monitoring and reporting.
• Develop and regularly update dashboards, scorecards, graphs, and other visual products covering agreed performance indicators and operational metrics.
• Support the preparation of routine and ad hoc analyses, presentations, briefing materials, and management reports for management review and decision-making.
• Monitor data completeness, quality, timeliness, and consistency, and follow up with relevant focal points to address identified gaps.
• Assist in identifying trends, bottlenecks, and opportunities for improvement, translating data and findings into clear, practical, and actionable insights.
• Maintain organized records of methodologies, indicator definitions, data sources, dashboards, and reporting products to ensure consistency and accessibility of information.
• Collaborate with PSC Hub colleagues, REACH focal points, and other GPD teams to support performance monitoring and reporting activities.
• Contribute to the preparation of visual products, presentations, and communications materials that support performance reporting and knowledge sharing across teams.
• Undertake other related tasks required to support the PSC Hub's performance management work.

Expected Outputs

• Documented REACH workflows, process maps, and supporting guidance materials.
• An organized and regularly updated set of REACH performance data and indicator definitions.
• Regularly updated dashboards, graphs, scorecards, and key performance metrics.
• Data quality checks and concise analyses of trends, bottlenecks, and performance issues.
• Inputs to reports, presentations, and briefing materials for PSC Hub and GPD management.

Learning Benefits For The Intern

• Develop practical skills in data analytics, dashboard development, performance measurement, data visualization, and reporting.
• Gain hands‑on experience working with a global corporate platform that supports programme delivery across UNICEF.
• Learn how organisational performance data is used to inform decision‑making, accountability, and continuous improvement.
• Contribute to the design and optimisation of business processes, workflows, and operational systems.
• Work closely with technical, programme, and management colleagues across UNICEF's global network.
• Strengthen analytical, communication, problem‑solving, and project management skills in a dynamic international environment.
• Build experience highly relevant to careers in international development, monitoring and evaluation, public policy, data analytics, organisational effectiveness, and programme management.

To qualify as an advocate for every child you will have…

• Have the following eligibility requirements.
• Strong alignment to UNICEF mandate and values
• Current enrolment in, or recent completion of, a university degree in data analytics, statistics, economics, information management, public administration, international development, or a related field.
• Strong working knowledge of Excel; experience with Power BI, Tableau, or similar visualisation tools is an asset.
• Ability to organise, analyse, and present quantitative and qualitative information clearly and accurately.
• Strong attention to detail, planning, and follow‑through.
• Good written and verbal communication skills and ability to work collaboratively in a multicultural environment.
• Familiarity with programme management, monitoring, or UNICEF processes is an asset.

The Following Documents Are Required At Onboarding Stage

• Letter of verification from the college or university that the intern is currently enrolled in an undergraduate school and has completed at least two years of full‑time studies at a university or equivalent institution towards the completion of an undergraduate degree (if the candidate is 18 years old, this replaces the two‑year bachelor’s completion requirement); or, Graduate Degree Program (i.e., Master’s, PhD). It should also state the expected graduation date. Recent graduates are allowed until 2 years after degree completion.
• Copy of their most recent official transcript showing excellent academic performance
• Copy of Identification Card (ID)
• One letter of signed recommendation on letterhead or from professional e‑mail address
• Certification of health insurance covering the full internship duration

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

During the recruitment process, we may test candidates following the competency framework. Familiarise yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio‑economic background, or any other personal characteristic.

We offer a wide range of benefits to our interns, including leave entitlement and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero‑tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Remarks

UNICEF’s active commitment towards diversity and inclusion is critical to delivering the best results for children.

Candidates must be legally authorised to intern in the United States for the duration of the internship or obtain a G4 visa (as applicable). CPT/OPT authorization required (if applicable) for candidates studying in the United States.

UNICEF Interns must have proof of medical insurance covering their time at the duty station.

UNICEF reserves the right to withdraw an offer, without compensation, if a visa or Proof of health insurance coverage is not obtained, or necessary medical/inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

There is no expectancy of employment at the end of this internship.