RCT Regional Care Manager(South Central)

Trillium Health Resources; Ahoskie (NC); Remote; USD 53,000 - 67,000; Full time

Job summary

A leading healthcare organization in North Carolina is seeking a Regional Care Manager to join their Care Management Team. This role focuses on ensuring comprehensive, person-centered care for members, collaborating with multidisciplinary teams to enhance service delivery. The ideal candidate will have relevant qualifications and experience in mental health services, making a significant impact in the community.

Benefits

Health insurance with no premium for employee coverage

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days plus 12 paid holidays

NC Local Government retirement pension

401(k) with 5% employer match and immediate vesting

Qualifies for Public Service Loan Forgiveness

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by NC governing board or RN licensed in NC with four years of experience.
• Master's degree in human services or bachelor's degree with relevant experience.

Responsibilities

• Provide oversight, outreach, engagement, and support for members receiving Tailored Care Management.
• Conduct comprehensive assessments to evaluate members' needs.
• Develop and monitor integrated care plans addressing various health aspects.

Education

Qualified Professional (QP) status

Master's degree in a human service field

Bachelor's degree with two years of relevant experience

Bachelor's degree in another field with four years of relevant experience

Job description

Pay Plan Title:

Care Manager

Working Title:

Regional Care Team (RCT) Regional Care Manager

Position Number:

Multiple Positions

FLSA Status:

Non-Exempt

Posting Salary Range:

$53,045 - $66,837

Office Location:

Remote in the South-Central Region of Trillium's Catchment Area (Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne Counties)

Posting Details

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina managing mental health, substance use, and intellectual/developmental disability services across 46 counties. We aim to support individuals and their families in building well-being and a foundation for a healthy life.

Join our team to empower others by providing access to quality healthcare. We offer a challenging, engaging work environment with benefits that extend beyond a paycheck, including opportunities to see the direct impact of your work in the community. Working at Trillium is an opportunity to make a real difference.

We support our team through competitive benefits and flexible work-from-home options. We are committed to fostering a diverse and inclusive culture that promotes professional and personal growth.

What We're Looking For

We are seeking an RCT Regional Care Manager to join our Care Management Team. This role is vital in ensuring members receive comprehensive, person-centered care tailored to their physical, mental, and social needs.

The Care Manager acts as the primary contact for members, collaborating with a multidisciplinary team including primary care providers, specialists, and guardians, to ensure continuity and quality of care.

On a Typical Day, You Might

• Provide oversight, outreach, engagement, and support for members receiving Tailored Care Management.
• Conduct comprehensive assessments to evaluate members' needs and the effectiveness of care plans.
• Develop and monitor integrated care plans addressing physical health, mental health, social support, lifestyle, and community involvement.
• Hold regular meetings with members, both in person and via phone.
• Collaborate with providers to share relevant care information, including assessments and reassessments.

Employee Benefits

We value work/life balance and offer competitive benefits and flexibility, including:

• Typical working hours from 8:30 am to 5:00 pm.
• Remote work options for most positions.
• Health insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• Paid Time Off (PTO) of 24 days plus 12 paid holidays in the first year.
• NC Local Government retirement pension, a defined-benefit plan.
• 401(k) with 5% employer match and immediate vesting.
• Qualifies for Public Service Loan Forgiveness.

Qualifications

Education/Experience:

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board for Human Services professions or as an RN licensed in NC with four years of experience with the MH/DD/SA population.
• Or, a master's degree in a human service field with one year of relevant experience; or a bachelor's degree with two years of relevant experience; or a bachelor's degree in another field with four years of relevant experience in the MH/DD/SA population.