RCT Regional Care Manager(Northern)

Trillium Health Resources; Ahoskie (NC); Remote; USD 53,000 - 67,000; Full time

Job summary

Trillium Health Resources is seeking a Regional Care Manager to provide comprehensive, person-centered care for members with complex needs. This remote position involves collaborating with a multidisciplinary team to ensure quality care, conducting assessments, and developing integrated care plans. Join a supportive environment that values work-life balance and offers competitive benefits.

Benefits

Health insurance with no premium for employees

Flexible Spending Accounts

Paid Time Off (24 days) plus 12 paid holidays

NC Local Government retirement pension and 401(k) with 5% employer match

Public Service Loan Forgiveness qualifying employer

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by NC human services boards OR RN licensed in NC with four years of experience.
• At least one year of relevant experience with a Master's degree or two years with a Bachelor's degree.

Responsibilities

• Provide oversight, outreach, engagement, and support for members receiving Tailored Care Management.
• Conduct comprehensive assessments to evaluate and address members’ needs.
• Develop and maintain integrated care plans covering various aspects of health and support.

Skills

Care Management

Assessment

Collaboration

Communication

Education

Masters degree in a human service field

Bachelor’s degree

Job description

Pay Plan Title: Care Manager

Working Title: Regional Care Team (RCT) Regional Care Manager

Position Number: 60272

FLSA Status: Non-Exempt

Posting Salary Range: $53,045 - $66,837

Office Location: Remote in the Northern Region of Trilliums Catchment Area (Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren Counties)

Posting Details

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina managing mental health, substance use, and intellectual/developmental disability services across 46 counties. We aim to help individuals and families improve their well-being and build healthier lives.

Join our team to empower others through access to quality healthcare. We offer a dynamic, engaging environment with benefits that support work-life balance and personal growth. Working at Trillium is more than a job; it’s a chance to make a real community impact.

We prioritize supporting our team with competitive benefits and a diverse, inclusive culture where everyone can grow professionally and personally.

What We’re Looking For

We are seeking an RCT Regional Care Manager to join our Care Management Team. This role is crucial in providing comprehensive, person-centered care tailored to meet complex physical, mental health, and social needs of our members.

The Care Manager acts as a primary contact for members, collaborating with a multidisciplinary team—including primary care providers, specialists, care extenders, and legal guardians—to ensure continuity and quality of care.

On a Typical Day, You Might

1. Provide oversight, outreach, engagement, and support for members receiving Tailored Care Management.
2. Conduct comprehensive assessments to evaluate and address members’ needs.
3. Develop and maintain integrated care plans covering physical health, mental health, social support, lifestyle, community involvement, and risk management.
4. Hold regular meetings with members, both face-to-face and via telephone.
5. Coordinate with providers to share relevant information, including assessments and care plans.

Employee Benefits

We understand the importance of work/life balance and offer competitive benefits and flexible options, including:

• Typical hours from 8:30 am to 5 pm
• Remote work options for most positions
• Health insurance with no premium for employees
• Flexible Spending Accounts
• Paid Time Off (24 days) plus 12 paid holidays in the first year
• NC Local Government retirement pension and 401(k) with 5% employer match
• Public Service Loan Forgiveness qualifying employer

Qualifications

Education and Experience:

• Must meet Qualified Professional (QP) status.
• Fully licensed by NC human services boards OR RN licensed in NC with four years of experience with MH/DD/SA populations.
• Masters degree in a human service field with at least one year of relevant experience OR a Bachelor’s degree with two years of relevant experience.