RCT Regional Care Manager (Mid State)

Trillium NC; Bismarck (ND); Remote; USD 54,000 - 69,000; Full time

Job summary

A managed care organization is seeking a Regional Care Manager to ensure members receive holistic, person-centered care. The role includes coordinating with providers and facilitating comprehensive member assessments. Competitive benefits, a remote work option, and a focus on work-life balance are offered. Qualified professionals with relevant experience in mental health services are encouraged to apply.

Benefits

Health Insurance - no premium for employee coverage

Paid Time Off (PTO) of 24 days

401k with 5% employer match

Qualifications

• Must reside in NC to be considered for remote status.
• Must have a valid driver's license.
• Two years of prior LTSS or HCBS coordination experience preferred.

Responsibilities

• Provide oversight and support for members receiving Tailored Care Management.
• Facilitate comprehensive assessments of members’ needs.
• Ensure integrated care plans that incorporate health and social needs.

Skills

Strong communication skills

Experience with mental health populations

Organizational skills

Ability to work with multidisciplinary teams

Education

Bachelor's degree in a human service field

Qualified Professional (QP) status

Job description

Overview

Pay Plan Title: Care Manager

Working Title: Regional Care Team (RCT) Regional Care Manager

Position Number: 81236; 81260

FLSA Status: Non-Exempt

Posting Salary Range: $54,106 - $68,173

Office Location: Remote within Trillium’s Mid-State Region of our catchment area, which includes North Carolina Counties: Anson, Guilford, Montgomery, Randolph, and Richmond.

Posting Details:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals, and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for an RCT Regional Care Manager to join our Care Management team. Trillium’s RCT Regional Care Manager plays a vital role in ensuring members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs. You will be working to improve the lives of those that Trillium serves. The Care Manager serves as the single point of contact for members and works with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians to promote continuity of care and quality care for each member.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

On a typical day, you might:

• Provide oversight and/or outreach, engagement, and support of members receiving Tailored Care Management.
• Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care.
• Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social support, lifestyle, community involvement, and risks to well-being, among others.
• Facilitate regular meetings with members, both face-to-face and telephonically.
• Consult with providers to gather and share information relevant to each member’s care, including care management comprehensive assessments, and reassessments.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: local government employees retirement system handbook
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications:

Education/Experience:

Must meet the Qualified Professional (QP) status.

• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate with a Master’s degree in a human service field and has one year of full-time, pre- or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with one year of full-time, pre- or post-graduate degree accumulated supervision experience in alcoholism and drug abuse counseling; OR
• A graduate with a bachelor’s degree in a human service field and has two years of full-time MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with two years of full-time, pre- or post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate with a bachelor’s degree in a field other than human services and has four years of full-time MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional with four years of full-time, pre- or post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling.

Additionally, if serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.

License/Certification:

As noted above if using to qualify.

Must have a valid driver’s license

Location:

Remote within Trillium’s Mid-State Region of our catchment area, which includes North Carolina Counties: Anson, Guilford, Montgomery, Randolph, and Richmond.

Must reside in NC to be considered for remote status.

Must be able to travel to a Trillium office location and within catchment as required.

Deadline for application: Will remain open until all positions are filled

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

• Employer Name
• Dates of service (month & year)
• Average number of hours worked per week
• Essential duties of the job as related to the position you’re applying for
• Education
• Degree type
• Date degree was awarded
• Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an updated resume in the Talent Community profile.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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