RCT Director of Clinical Care Management

Trillium NC; North Carolina; Remote; USD 102,000 - 114,000; Full time

Job summary

A non-profit health service organization is seeking an RCT Director of Clinical Care Management. This remote position based in North Carolina involves providing clinical leadership, supervision to care teams, and ensuring compliance with care management requirements. Ideal candidates will have a Master's degree with three years of leadership experience in public health care management. Benefits include competitive salaries and work-from-home options.

Benefits

Health Insurance with no premium

401k with 5% employer match

24 days Paid Time Off

Qualifications

• Master’s degree in Psychology, Social Work, Counseling, or Nursing required.
• Minimum of three years of leadership experience in care management or coordination.
• Must be fully licensed by the State of North Carolina.

Responsibilities

• Provide direct supervision to RCT Regional Managers.
• Implement processes to meet contractual requirements.
• Review reports for improvement strategies.
• Monitor case mix and adjust resources.
• Collaborate to ensure care plans are appropriate.
• Evaluate referrals to Regional Care Teams.
• Participate in Clinical Operational meetings.

Skills

Leadership experience in care management

Clinical supervision

Ability to evaluate care plans

Effective communication skills

Education

Master’s degree in relevant field

Job description

Overview

Pay Plan Title: Unit Director

Working Title: RCT Director of Clinical Care Management

FLSA Status: Exempt

Posting Salary Range: $102,801 - $113,621

Office Location: Remote within North Carolina.

Posting Details:

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

Responsibilities

What We’re Looking For

Trillium Health Resources has a career opening for an RCT Director of Clinical Care Management to join our team. The RCT Director of Clinical Care Management provides clinical leadership and supervision to our Regional Care Managers and their Care Teams and is responsible for developing and implementing policies and procedures to enhance cost effectiveness, while providing quality care to the populations served. Primary responsibilities include ensuring Waiver Contract requirements for Tailored Care Management are met and sustained, and maintaining a positive collaborative relationship with hospitals, network providers, stakeholders, and our members.

On a typical day, you might:

• Provide direct supervision to RCT Regional Managers.
• Implement and monitor processes to meet contractual requirements for Tailored Care Management.
• Review and analyze reports and dashboards and use the information for developing improvement strategies.
• Monitor case mix and caseload sizes of care teams and adjust resources as needed to ensure effective delivery of services.
• Collaborate with Regional Managers to ensure care plans are properly written and identify the appropriate services.
• Evaluate the appropriateness of referrals to the Regional Care Teams.
• Participate in Clinical Operational meetings.

Qualifications

Required:

• Master’s degree in Psychology, Social Work, Counseling, Human Services field, Psychiatric, or Nursing field and a minimum of three (3) years of leadership experience in care management or care coordination within the public health sector or Managed Care.
• Fully licensed by the State of North Carolina as one of the following: PhD, Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Addiction Specialist (LCAS), or Licensed Psychological Associate (LPA).
• Must have a valid driver’s license
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Preferred:

• Supervision of two (2) or more employees.
• Experience as a Manager or to four (4) or more employees preferred.

Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) Local Governmental Employees Retirement System handbook: https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Deadline for Application: Wednesday, October 8th, 2025 at 11:59 pm.

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth