RCM – Credit Balance Specialist

ZOLL Medical Corporation; Minneapolis (MN); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading medical technology company is looking for a detail-oriented candidate for a billing and collections role. This position involves researching payment issues, ensuring compliance with regulations, and handling sensitive documentation. Candidates should have a high school diploma and relevant experience in medical billing or collections. The position offers a remote work option and a competitive hourly pay rate up to $25.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Collaborative work environment

Qualifications

• 1-3 years of experience in billing/collections is required.
• Ability to handle sensitive and confidential matters with discretion.
• Computer skills with data entry software are a must.

Responsibilities

• Research and resolve payment credits and offsets, initiating refunds.
• Provide written responses to insurance companies regarding refund requests.
• Ensure compliance with HIPAA and CMS regulations.

Skills

Billing and collections

Discretion and confidentiality

Data entry software

Microsoft Office

Adaptability

Education

High School Diploma or GED

Job description

Employer Industry: Medical Technology

Why consider this job opportunity:

• Hourly pay rate up to $25
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere
• Comprehensive benefits package available
• Collaborative and innovative work environment
• Chance to make a meaningful impact on patient outcomes

What to Expect (Job Responsibilities):

• Research and resolve payment credits and offsets, initiating refunds to patients and insurance companies
• Provide written responses to insurance companies regarding refund requests
• Ensure compliance with HIPAA regulations, CMS regulations, and company policies
• Prepare and distribute customer refund documentation while maintaining accurate records
• Communicate trends and opportunities for improvement to management

What is Required (Qualifications):

• High School Diploma or GED required
• 1-3 years of experience in billing/collections in a medical office or billing/collections office required
• Ability to exercise discretion on sensitive and confidential matters
• Demonstrated computer skills with data entry software and basic knowledge of Microsoft Office
• Ability to work in a fast-paced environment and adapt to new information and procedures

How to Stand Out (Preferred Qualifications):

• 1-3 years of medical payment posting experience
• 1-3 years of medical collections experience
• Medical Billing and Coding Certificate

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