RCM – Credit Balance Specialist

ZOLL Medical Corporation; Birmingham (AL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading medical devices company is seeking a Billing Specialist to manage payment credits and ensure compliance with regulations. This role involves accurate refunds and communication with insurance companies. Ideal candidates have 1-3 years of billing/collections experience and a High School Diploma. The position offers a salary of up to $25 per hour and the opportunity to work remotely.

Benefits

Comprehensive benefits plans

Supportive work environment

Opportunity for career advancement

Qualifications

• 1-3 years of experience in billing/collections in a medical setting.
• Ability to communicate effectively in various formats.
• Ability to handle sensitive and confidential matters.

Responsibilities

• Research and resolve payment credits and offsets.
• Maintain documentation and refund records.
• Communicate trends and improvement opportunities to management.

Skills

Communication skills

Discretion

Attention to detail

Basic Microsoft Office skills

Education

High School Diploma or GED

Tools

Data entry software

Microsoft Office Word

Microsoft Excel

Microsoft Outlook

Job description

Employer Industry: Medical Devices and Healthcare Technology

Why consider this job opportunity:

• Salary up to $25 per hour
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere
• Comprehensive benefits plans available
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and outcomes

What to Expect (Job Responsibilities):

• Accurately research and resolve payment credits and offsets, including processing refunds to patients, government payors, and insurance companies
• Provide written responses to insurance companies regarding refund requests
• Ensure compliance with applicable laws, HIPAA regulations, CMS regulations, and company policies
• Maintain appropriate documentation and refund records, and prepare customer refund documentation
• Communicate trends and opportunities for improvement to management

What is Required (Qualifications):

• High School Diploma or GED required
• 1-3 years of experience in billing/collections in a medical office or billing/collections office required
• Ability to exercise discretion on sensitive and confidential matters
• Demonstrated ability to communicate effectively on the phone, in writing, and via email
• Basic knowledge of Microsoft Office Word, Excel, and Outlook

How to Stand Out (Preferred Qualifications):

• 1-3 years of medical payment posting experience preferred
• 1-3 years of medical collections experience preferred
• Medical Billing and Coding Certificate preferred
• Ability to type 55 WPM and perform 10-key by touch
• Demonstrated computer skills with data entry software

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