RCM Collection Manager

Aleracare; Sandy (UT); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive hourly rate

401(k) Matching

Health, Vision, and Dental Insurance

Over 20 days of paid time off annually

One paid community service day

Job summary

Pure Infusion is seeking a Revenue Cycle Manager to lead daily billing and collections, oversee accounts receivable from Medicare, Medicaid, commercial payers, and patients. The role drives compliance and process improvements across revenue cycle functions.

The position emphasizes staff leadership, policy development, and proactive problem-solving to optimize cash flow in a healthcare infusion setting. Competitive benefits and on-site hours support a patient-centered work culture.

Qualifications

• Minimum 10+ years of experience in medical billing and revenue cycle management.
• Experience leading teams and delegating tasks.
• Bachelor’s degree in accounting, finance, healthcare administration, or related field preferred.

Responsibilities

• Develop and implement billing policies to ensure timely processing.
• Supervise collections and lead staff.
• Monitor reimbursement trends and present management reports.
• Ensure compliance with contracts, HIPAA, and regulations.
• Forecast monthly collections and track KPIs.

Skills

R2/Office Ally/WellnFuse

Communication skills

MS Office

Analytical skills

Computer literacy

Problem solving

Productivity

Data entry

Teamwork

Education

Bachelor’s degree in accounting, finance, healthcare administration, or related field

Job description

Pure Infusion is a fast-growing healthcare company and a leader in chronic-condition infusion therapy. We deliver a personalized, private, and meaningful infusion experience for patients who often need ongoing care and consistency. Pure Infusion has been recognized as one of Utah's fastest-growing companies, and we believe that growth is a reflection of our people, purpose, values, and patient-first culture.

Our patients are referred by specialty physicians for biologic and other infusion therapies, often related to autoimmune disorders or primary deficiencies. These patients need more than an appointment. They need a place that feels calm, professional, comfortable, and human.

Our Core Values

People-Obsessed

We care deeply about patients, teammates, referring providers, and every person who interacts with Pure Infusion.

Relentlessly Improving

We look for ways to make every visit, every process, and every interaction better than it was yesterday.

We are willing to challenge old healthcare assumptions and build a better model for patients and teams.

Grateful

We serve with humility, appreciate the people around us, and believe gratitude should turn into action.

Schedule and Benefits Snapshot

Our regular hours are generally Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off.

• Competitive hourly rate
• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually
• One paid community service day each year to give back in a way that matters to you, either with your clinic, with the corporate team, or through a community cause you personally care about

Revenue Cycle Manager Position Summary

The Revenue Cycle Manager leads the daily operations of Billing, and Collections, while managing accounts receivable across Medicare, Medicaid, commercial payers, and patient balances. The role oversees all back-end revenue cycle functions—

Key Responsibilities

• Develop and implement policies and procedures to ensure accurate and timely billing processes.
• Supervise collection efforts and provide leadership to Business Office Managers and staff.
• Monitor reimbursement trends, prepare analytical reports with trend assessments, and present findings to senior management.
• Stay informed on legislative, regulatory, and payer policy changes; anticipate impacts and communicate updates to relevant teams.
• Ensure compliance with company and payer guidelines through routine audits and process reviews.
• Forecast monthly collections and report projections to senior leadership.
• Collaborate with credentialing teams to minimize revenue disruptions at new and existing sites.
• Recruit, develop, coach, and manage staff, including setting objectives, providing orientation, communicating expectations, and applying progressive discipline as needed.
• Develop cross-functional strategies to exceed cash collection targets, reduce days in accounts receivable (AR), and minimize denial and adjustment rates.
• Track and report key revenue cycle performance indicators (KPIs) to leadership and stakeholders.
• Establish systems and processes to ensure compliance with contract requirements, including claim submission, documentation, fee schedules, credentialing, and site enrollments.
• Provide oversight (in collaboration with financial leadership) on general ledger close activities related to revenue, AR, and billing.
• Maintain contract controls, policies, and procedures in alignment with state/federal laws, compliance plans, and HIPAA regulations.
• Monitor collections against established goals to maximize cash flow and continuously assess claim submission processes for improvements.
• Oversee analysis, recording, and trending of revenue adjustments, write-offs, and denials; provide management with recommendations to reduce future occurrences.

Required Knowledge, Skills, and Abilities

• Experience with R2, Office Ally and WellnFuse systems highly preferred
• Excellent communication, collaboration, and interpersonal skills to optimize departmental processes and outcomes.
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, analytical, and decision-making abilities.
• High computer literacy in PC environments.
• Professional written and verbal communication skills, including grammar and composition.
• Proactive, forward-thinking approach with strong problem-solving skills.
• Proven ability to meet productivity standards and performance metrics.
• Accurate and efficient data entry capabilities.
• Commitment to team goals and collaborative success.

Education, Experience, and Requirements

• Minimum of 10+ years of relevant experience in medical billing and revenue cycle management, preferably in specialty infusion therapy or complex outpatient services.
• Demonstrated experience delegating tasks and leading teams effectively.
• Bachelor’s degree in accounting, Finance, Healthcare Administration, or a related field preferred.
• Ability to meet U.S. employment eligibility requirements.