RCM A/R Team Lead

SENTA Partners; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Benefits (Medical, Dental, and

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability (Short & Long Term)

Holidays & PTO

Employee Assistance Program (EAP)

Job summary

SENTA Partners in the United States seeks an A/R Collector to manage denied or pending insurance claims through calls, portal status, and trend analysis. You will support the revenue cycle by reviewing, rebilling, and correcting account information to maximize collections and reduce denials.

The role emphasizes daily claim processing, insurance inquiries, and weekly performance reporting to leadership to optimize practice revenue.

Responsibilities

• Reviews account information from various sources
• Places telephone calls to appropriate insurance companies
• Rebills accounts as necessary
• Recommends rules to be put in place to reduce denials
• Reviews account information to determine accuracy of contractual adjustments to account balances.
• Answers inquiries from insurance companies regarding balances
• Meets quota of minimum 60 claims/day
• Trend Analysis to leadership on a weekly basis to improve practice collections

Job description

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

The A/R Collector is responsible for collecting denied or pending insurance claims through insurance calls, on-line portal status and overall trend analysis.

Key Responsibilities

• Reviews account information from various sources
• Places telephone calls to appropriate insurance companies
• Rebills accounts as necessary
• Recommends rules to be put in place to reduce denials
• Reviews account information to determine accuracy of contractual adjustments to account balances.
• Answers inquiries from insurance companies regarding balances
• Meets quota of minimum 60 claims/day
• Trend Analysis to leadership on a weekly basis to improve practice collections

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)

Requirements

The Revenue Cycle Lead is responsible for overseeing the day-to-day operations of the revenue cycle process, ensuring efficient management of billing, collections, and revenue maximization. This role serves as a key liaison between the finance, billing, and operations teams, driving continuous improvements in revenue cycle operations and providing leadership to the team. The Revenue Cycle Lead is expected to monitor key performance indicators (KPIs), ensure compliance with regulations, and develop strategies to optimize revenue and minimize bad debt.