RCIS Crop Claims Specialist

Freddie Mac; United States; Remote; USD 48,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Crop Claim Specialist, where you'll play a vital role in supporting America's farmers and ranchers. This position offers a unique opportunity to work from home while traveling across North Dakota, ensuring claims are handled efficiently and effectively. With a strong emphasis on customer service, you'll investigate claims, provide training, and maintain the highest standards of operational integrity. Enjoy a flexible work environment, excellent benefits, and the chance to make a real difference in the agricultural insurance industry.

Benefits

401K match

Flexible work options

Summer hours

Excellent work/life balance

Bonus plan

Comprehensive employee benefits

Qualifications

• 4+ years of experience in agricultural or crop insurance industry.
• Must obtain Crop Adjuster Proficiency Program within 180 days of hire.

Responsibilities

• Investigate and evaluate complex field inspections for claims.
• Support Area Claims Managers and lower-level adjusting staff.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multi-tasking

Prioritization

Microsoft Office

Education

High School Diploma or Equivalent

Crop Adjuster Proficiency Program (CAPP)

Job description

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers.

The Crop Claim Specialist is to work out of the state of North Dakota. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory. The ideal candidate will need to live and service within a 60-mile area of the following counties: Cavalier, Pembina, Walsh, Ramsey, Nelson, Grand Forks, Griggs, Steele, Traill, Barns, Cass, Ransom, Sargent and Richland.

With moderate direction they will investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. They will also provide support to Area Claims Managers either as a local claims specialist in the facilitation of general day to day operations and claims management. In addition, the selected candidates will support the lower level adjusting staff by completing and/or providing training and assistance with complex claims.

If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including a bonus plan, 401K match and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance and a great culture.

Additional responsibilities will include:

• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance
• Protect Zurich's reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies

Basic Qualifications:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry

AND

• Crop Adjuster Proficiency Program (CAPP) must be obtained 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• Strong verbal, written and interpersonal skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate Microsoft office skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set at 10%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - North Dakota Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1