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Job Summary
The Revenue Cycle Management Clinician for the Pre-Authorization Solution is responsible for:
- All clinical pre-authorization activities associated with patients financially cleared through the Patient Access Support Unit (PASU) and/or the Center for Patient Access Services (CPAS).
- Coordinating with ordering physicians and/or facility staff to secure the necessary prior payment authorization utilizing applicable payer criteria.
Essential Duties And Responsibilities
- Performs pre-service authorization reviews to obtain payment authorization for both inpatient and outpatient services. Abstracts clinical information to support pre-authorization using recognized criteria; communicates the clinical information supporting medical necessity and documents the outcome.
- Supports the organization’s quality management system through participation in audits and department projects, providing feedback for workflow and procedure improvements.
- Demonstrates proficiency in using multiple electronic tools required by Conifer and its clients.
- Engages with internal and external customers to prevent future disputes, identifies process gaps, and recommends solutions to leadership.
- Other duties as assigned.
Knowledge, Skills, Abilities
- Ability to work independently and meet deadlines.
- Proficiency in applying payer authorization criteria.
- Excellent written and verbal customer service skills.
- Intermediate proficiency in Microsoft Office (Excel and Word).
- Critical thinking, problem-solving, and decision-making skills.
- Professional interaction with clinical and non-clinical partners.
- Ability to prioritize tasks efficiently.
- Conflict resolution skills and effective communication at all levels.
- Ability to research payer guidelines and regulatory processes.
Qualifications
- Valid nursing license (RN or LPN preferred).
- 3-5 years of experience in pre-authorization or utilization review, preferably in medical-surgical or critical care settings.
- Current RN/LPN licensure; certifications such as CPUR, CPUM, CPHM, or CCM are preferred.