RC Hobby Store Manager — Experiential Retail Leader

Experience Champaign Urbana; Champaign (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

PTO

Holidays

Discounts on Products

Life Insurance

401(k) matching

Disability Insurance

Job summary

Horizon Hobby seeks a dynamic General Store Manager for its first owned-and-operated retail pilot store in Champaign, IL. Lead a team, manage merchandising, inventory, and store operations while building a vibrant local hobby community through events and demonstrations.

You will ensure excellent customer experiences, guide product knowledge, and drive store performance in a fast-paced environment. Competitive pay and potential bonus offered.

Qualifications

• 5+ years of retail experience including merchandising, inventory and store operations.
• 3+ years of experience leading and developing teams.
• Excellent communication, interpersonal, and leadership skills that build trust with partners and team members.
• Ability to thrive in a fast-paced, dynamic environment where priorities shift and no two days look the same.
• A proven track record of energizing teams, driving engagement, and getting the best out of the people you lead.

Responsibilities

• Leadership & Development – develop employees into hobby experts rather than simply retail associates.
• Create a memorable customer experience - hobby retail differs from many other retail environments because customers frequently require education, troubleshooting, recommendations, demonstrations, and technical support.
• Experiential Retail - The Experience Center will allow customers to see, touch, drive, race, crawl, fly, learn, compete, and socialize around Horizon Hobby products.
• Events & Programming – maintain a clear and detailed active event calendar rather than relying exclusively on normal retail traffic.
• Community Development – Have the desire to build relationships outside the four walls of the store.
• Merchandising & Brand Representation – Positively own the physical presentation of the Horizon Hobby brands.
• Inventory Management -receiving, replenishment, cycle counting, backroom organization, damaged products, returns, shrink prevention, stock adjustments, and inventory audits.
• Store Operations – establish and put into place a clear routine so the store operates consistently.
• Product Knowledge & Technical Capability - The Store Manager doesn't necessarily need to be the most technically advanced hobbyist in the building, but they must ensure the team has sufficient expertise.

Skills

Retail leadership

Team development

Customer service

Merchandising

Inventory management

Store operations

Job description

Horizon Hobby seeks a dynamic General Store Manager for its first owned-and-operated retail pilot store in Champaign, IL. Lead a team, manage merchandising, inventory, and store operations while building a vibrant local hobby community through events and demonstrations.

You will ensure excellent customer experiences, guide product knowledge, and drive store performance in a fast-paced environment. Competitive pay and potential bonus offered.