RC Experience Host & Demo Expert (Part-Time)

Horizon Hobby; Champaign (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k) match

Paid time off

Paid holidays

Internal rewards

Discounts on products

Job summary

Horizon Hobby in Champaign is hiring a part-time ECTM to bring the Horizon RC experience to life for every guest. You will help customers learn, try, and enjoy RC products while delivering a welcoming, educational environment.

The role involves engaging guests of all ages, demonstrating RC vehicles, handling purchases and returns, and staying current on new products and events. Weekend availability is required; 15-25 hours weekly will be discussed at hire.

Qualifications

• Previous customer service in retail, hospitality, entertainment, recreation, or sales is required.
• Strong communication and interpersonal skills are required.
• Comfortable approaching and engaging with people of different ages and experience levels.
• Previous RC hobby experience is preferred.
• Excitement, curiosity, and willingness to learn.

Responsibilities

• Create a welcoming, energetic, and personalized experience for every guest.
• Teach first-time users basic RC operation by helping them build confidence in the RC hobby.
• Create excitement for upcoming activities and encourage customers to return and participate.
• Demonstrate RC vehicles and products in an engaging, informative, safe, and understanding way.
• Stay current on new products, promotions, featured items and community events.
• Help prepare event spaces by welcoming and registering participants, explaining activities, assisting customers and resetting equipment.
• Follow established procedures for customer transactions including purchases, returns and general technical support.
• Keep merchandise faced, organized, correctly located, replenished, and easy for customers to explore.
• Follow all safety procedures when operating, demonstrating, charging, handling, or storing RC products and batteries.
• Treat products, facilities, equipment, and customers with care and respect.
• Performs other duties as assigned within the scope of the position.

Skills

Customer service

Retail experience

Communication

RC hobby experience

Adaptability

Job description

Horizon Hobby in Champaign is hiring a part-time ECTM to bring the Horizon RC experience to life for every guest. You will help customers learn, try, and enjoy RC products while delivering a welcoming, educational environment.

The role involves engaging guests of all ages, demonstrating RC vehicles, handling purchases and returns, and staying current on new products and events. Weekend availability is required; 15-25 hours weekly will be discussed at hire.