Raytheon Network Services Site Lead (RNSL), Hybrid

Prattwhitney; Tucson (AZ); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Relocation eligible

Medical, dental, vision insurance

401(k) match

Job summary

RTX seeks a Network Service Lead to coordinate network service delivery across Raytheon sites in the US. You will qualify demand, gather requirements, and synchronize with delivery teams to ensure timely, high‑quality outcomes.

This hybrid role requires IT infrastructure experience, enterprise networking, and the ability to obtain a DoD Secret clearance. Travel to major hubs may be required; a competitive benefits package is offered.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years’ experience.
• Experience in IT infrastructure, network service delivery, IT service management, or comparable experience.
• U.S. Citizen – The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with enterprise networking services (LAN, WAN, WLAN, voice, cellular/DAS) and related operational impacts.

Responsibilities

• Site-Level Operational Leadership: Serve as the key point of contact for network service requests at supported Raytheon sites, qualifying demand, performing upfront requirement gathering.
• Demand Intake & Requirements Analysis: Manage intake for network-related engagements, ensuring requests are properly categorized, documented, and prepared for prioritization within the BU’s scoring model.
• Execution Coordination & Stakeholder Engagement: Act as the day‑to‑day coordination hub between the business unit (BU) and delivery teams (ES/MSP/SSDT) to ensure timely and quality outcomes.
• Operational Oversight & Issue Management: Drive local‑level issue follow‑up, ensuring MSP/ES resolve incidents aligned with SLAs and elevate issues appropriately.
• Support for Lifecycle & Resiliency Programs: Contribute operational coordination for network refresh activities (WAN, LAN, WLAN, voice, inside/outside plant fiber), UPS lifecycle programs, DAS modernization, and special unclassified program networks.
• Governance & Reporting: Provide structured updates to the SDL, including site‑level progress, operational risks, recurring pain points, and local environmental factors.

Skills

IT infrastructure

Network service delivery

IT service management

Stakeholder management

Security clearance

Communication skills

Education

University degree or equivalent

Advanced degree

Job description

Date Posted: 2026-09-28

Country: United States of America

Location: US-AZ-TUCSON-801 A20 ~ 1151 E Hermans Rd ~ BLDG A20 (External Site)

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Security Clearance Type: DoD Clearance: Secret. Security Clearance Status: Active and existing security clearance required after day 1. Ability to obtain and maintain a U.S. DoD Secret clearance (Secret preferred)

What You Will Do

• Site-Level Operational Leadership: Serve as the key point of contact for network service requests at supported Raytheon sites, qualifying demand, performing upfront requirement gathering.
• Demand Intake & Requirements Analysis: Manage intake for network-related engagements, ensuring requests are properly categorized, documented, and prepared for prioritization within the BU’s scoring model. Lead operational requirements gathering for deployments, expansions, and local initiatives while partnering with the SDL for high-visibility or strategic initiatives.
• Execution Coordination & Stakeholder Engagement: Act as the day‑to‑day coordination hub between the business unit (BU) and delivery teams (ES/MSP/SSDT) to ensure timely and quality outcomes. Support cross‑functional collaboration with Facilities, Real Estate, program teams, and Site Leadership to ensure alignment with enterprise network standards and project dependencies. Engage with counterparts in Finance and Procurement in vendor engagement, procurement requests, and approved transactions related to requested services and/or products.
• Operational Oversight & Issue Management: Drive local‑level issue follow‑up, ensuring MSP/ES resolve incidents aligned with SLAs and elevate issues appropriately. Support the SDL with operational insights, site‑level risk identification, vendor performance feedback, and service health data.
• Support for Lifecycle & Resiliency Programs: Contribute operational coordination for network refresh activities (WAN, LAN, WLAN, voice, inside/outside plant fiber), UPS lifecycle programs, DAS modernization, and special unclassified program networks.
• Governance & Reporting: Provide structured updates to the SDL, including site‑level progress, operational risks, recurring pain points, and local environmental factors. Support monthly briefings, intake reviews, KPI production, and performance reporting.

Why This Role Matters

Raytheon’s network ecosystem is foundational to manufacturing, engineering, factory operations, and mission‑critical business functions. The RNSL plays a pivotal role in: Reducing safety and reliability risk while improving resiliency through coordinated lifecycle management efforts. Improving network reliability and user experience by ensuring consistent site‑level execution and timely alignment with ES/MSP. Restoring strategic capacity for the business by managing operational workloads and coordinating repeatable tasks through SSDT/ES/MSP.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years’ experience.
• Experience in IT infrastructure, network service delivery, IT service management, or comparable experience.
• U.S. Citizen – The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with enterprise networking services (LAN, WAN, WLAN, voice, cellular/DAS) and related operational impacts.

Qualifications We Prefer

• Experience working with outsourced service providers (MSP) or internal shared‑services organizations (ES).
• Experience coordinating cross‑functional delivery teams in a large, matrixed environment.
• Familiarity with facilities coordination, MDF/IDF environments, structured cabling concepts, and enterprise deployment practices.
• Strong communication, stakeholder management, risk identification, and coordination skills.
• Relevant certifications (ITIL Foundation, CCNA/CCNP, SAFe, or similar).
• Experience with ITIL‑based service delivery models, governance frameworks, and intake/prioritization processes.

What We Offer

At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligibility – this role is relocation eligible for the selected applicant if they meet company policy criteria. The role will require travel across our major hubs McKinney, TX; Tucson, AZ; Andover, MA; Huntsville, AL, and other US Domestic locations as necessary.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

• Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Annual short‑term and/or long‑term incentive compensation programs.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.