Responsible for supporting the firm’s billing operations and pricing strategies by reviewing, setting up, and modifying timekeeper rates, client and matter-level arrangements, and alternative fee arrangements (AFAs) within the firm’s billing software. This position is part of the firm’s Rates team that reports to the Senior Director of Pricing, and will collaborate daily with Pricing professionals, Billing Coordinators, eBilling Analysts, Professional Assistants, Partners, and other firm personnel.
Duties and Responsibilities
Primary
- Responsible for the input and maintenance of timekeeper and client pricing in the firm’s financial system, including timekeeper, client, and matter level rates as well as AFAs; includes verifying required approvals as well as communicating changes to Billing Coordinators and others.
- Collaborate with Pricing team to provide information to Billing Coordinators and Partners regarding rates and AFAs to determine best practices for accuracy and consistency with firm philosophy and policies.
- Monitors timekeeper changes in practice group, office or rank and verifies and implements related rate changes.
- Participates in the annual client rate review process, including communicating with Partners to identify clients and matters that require advance notice for annual rate increases and/or eBilling requirements for rate approvals or other special requirements. Work closely with firm personnel to ensure all rates are updated without delays in billing.
- Maintains foreign currency setup for timekeeper and client pricing.
- Assists in the development and documentation of rate arrangement processes.
Secondary
- Performs other duties as assigned.
Minimum Qualification
Education
- Bachelor’s degree required, preferably in finance, accounting, or related area.
Experience
- Minimum of three years’ experience in legal services billing, accounting, or other related financial fields.
Special Knowledge
- Experience with Aderant or similar billing system; familiarity with law firm billing processes and terminology and eBilling systems.
Technical Skills
- Proficient use of PC and knowledge of MS Office, with advanced knowledge of Excel.
Attributes
- Must have excellent written and oral communication skills and be able to prioritize and resolve problems in a timely manner. Must be able to gather and analyze information skillfully. Ability to provide excellent customer service and adapt to change effectively. Must be able to work effectively in a team environment under tight deadlines, under pressure, while maintaining composure in stressful situations. Ability to juggle multiple requests at the same time with excellent time management skills.
Qualifications
- Ability to maintain confidential information.
Working Conditions
- Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
- Long hours are required routinely. Expected to be available evenings, weekends, and holidays as needed.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The firm reserves the right to revise or modify this job description at any time.