Rapid-Response Public Safety Dispatcher

Public Safety Dispatch Network; West Point (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified applicants for Public Safety Dispatcher/Telecommunicator roles in Aylett, VA. Responsibilities include taking emergency and nonemergency calls, verifying locations, prioritizing requests, and operating CAD, phone, mapping, and radio systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, clear communication, and the ability to multitask in fast-paced environments.

Qualifications

• Typing accuracy and speed appropriate for call handling.
• Active listening and clear, concise communication skills.
• Ability to switch between tasks and priorities in a high-pressure environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network is seeking qualified applicants for Public Safety Dispatcher/Telecommunicator roles in Aylett, VA. Responsibilities include taking emergency and nonemergency calls, verifying locations, prioritizing requests, and operating CAD, phone, mapping, and radio systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, clear communication, and the ability to multitask in fast-paced environments.