Rapid Response Medical Dispatch Specialist

911 Emergency Communications; Helmsburg (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Helmsburg, IN. You will gather patient and incident information, establish priorities, and coordinate EMS resources in a system-agnostic environment.

Responsibilities include receiving calls, confirming locations, providing protocol-based instructions, and maintaining documentation. A high school diploma and CPR credentials are commonly required; EMT credentials may be required depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

CPR certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Helmsburg, IN. You will gather patient and incident information, establish priorities, and coordinate EMS resources in a system-agnostic environment.

Responsibilities include receiving calls, confirming locations, providing protocol-based instructions, and maintaining documentation. A high school diploma and CPR credentials are commonly required; EMT credentials may be required depending on the vacancy.