Rapid Repair Technician

Techtronic Industries North America, Inc.; Anderson (SC); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

Techtronic Industries North America, Inc. in Anderson, SC is seeking a Repair Technician I to support the Repair Department. The role involves diagnosing, testing, and repairing customer tools/products following prescribed procedures.

You will use hand tools and SAP, read repair orders and schematics, and keep accurate records for billing and warranty. A high school diploma or GED and 1–2 years of electrical or mechanical repair experience are preferred.

Qualifications

• Education equivalent to a high school diploma or GED is preferred.
• Must have mechanical and diagnostic skills.
• High attention to detail required.
• Basic computer and writing skills.
• Preference for 1–2 years of electrical/mechanical repair experience.

Responsibilities

• Read repair orders and parts schematics.
• Diagnose tools by performing function tests.
• Solder components and follow manuals; use SAP.
• Decide feasibility of repairs.
• Disassemble units and replace worn/defective parts per instructions.
• Keep records of parts used for billing/warranty.
• Perform full function tests to confirm repairs.
• Identify and report irregularities and defective materials.
• Other duties as assigned.

Skills

Tool diagnosis

Soldering

Manual reading

Diagnostic skills

Education

High school diploma or GED

Tools

SAP

Job description

Job Description:

TTI Consumer Power Tools, Inc. has an opening in its Anderson, SC location for Repair Technicians I that will support the Repair Department. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holiday.

Scope

The Repair Technician will perform repair and/or service work for Company products in accordance with prescribed procedures. The job requires using a variety of hand tools and small power tools to take apart and repair the customer’s tools/products.

Duties and Responsibilities

• Read and comprehend repair order information and parts schematics.
• Diagnose the tool by performing a complete function test.
• Soldering components, reading and understanding manuals, utilizing SAP.
• Make decisions as to the feasibility of repairs.
• Work involves the disassembly of units, diagnosis of operating difficulty, location, and replacing worn or defective parts within time in accordance with work instructions.
• Keep records of parts used and provide data for billing and/or warranty information.
• Perform a complete function test to confirm the tool is repaired properly.
• Recognize and report operational irregularities and defective materials.
• Other duties as assigned.

Expectations

• At least 10 repairs per day OR Adjusted efficiency of 80%.
• Skilled and comfortable in at least 2 tool categories.

Education and Experience Requirements

• Prefer an education equivalent to a high school diploma or GED.
• Must have mechanical skills and diagnostic skills.
• High attention to detail.
• Basic computer and writing skills.
• Prefer 1 to 2 years of previous experience in electrical and/or mechanical repair.

Physical Demands

• Standing for long periods of time.
• Repetitive motion.
• Frequent bending, stooping, pushing, and pulling of parts and containers.
• Frequent lifting up to 50lbs – team lifts over 50lbs.
• Able to work in various temperature conditions.

Note *** The physical and weight-lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Internal Qualifications

• No final warnings.
• No more than 6 attendance points.
• Efficiency and Quality goals met for the previous 3 months.
• Must be in current role for 6+ months.
• Must meet all job description requirements.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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