RAN Operations & Performance Engineer

VICTUS NETWORKS; Ohio; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Private health insurance

Hybrid work

Training & development

Wellbeing activities

Job summary

VICTUS Networks is expanding its RAN team to enhance reliability and performance across GSM, LTE and 5G networks. You will analyze RAN hardware faults, coordinate repairs and drive improvements in network service quality.

The role collaborates with internal teams and external partners, performing fault diagnosis, data-driven reporting and continuous improvement efforts to ensure high availability and optimal performance of the RAN infrastructure.

Qualifications

• Hands-on 4+ years in operation and maintenance of RAN hardware equipment and systems (Huawei, Ericsson, Nokia BTS across GSM, LTE and 5G).
• Knowledge of Huawei network performance metrics and KPIs.
• Experience with trouble ticketing systems and fault management workflows.
• Strong analytical, troubleshooting and problem-solving skills.
• Excellent written and verbal communication in Greek and English.
• Solid knowledge of Windows, MS Office and related tools.

Responsibilities

• Prepare and maintain reports on RAN hardware faults, equipment rollout issues and recovery actions.
• Supervise and monitor fault restoration plans and ensure timely follow-up.
• Prepare daily and weekly activity plans based on requirements.
• Coordinate with internal teams and external partners to resolve RAN hardware faults and performance issues.
• Support remote troubleshooting, diagnosis and resolution of RF equipment issues.
• Analyze customer complaints to identify root causes and corrective actions.
• Prepare daily, weekly, monthly and ad-hoc performance reports.
• Participate in network transformation and continuous improvement initiatives.

Skills

RAN hardware operation

Troubleshooting

Fault management

Network performance metrics

SQL

Oracle Database

Qlik

Windows

MS Office

Greek language

English language

Education

Electrical/Computer Engineering degree

Technical Institute degree

Tools

MS Access

SQL

Oracle Database

Qlik

Job description

We are evolving — and we see you in our future!

At VICTUS Networks, we design, deploy, operate and maintain mobile access and transport networks, supporting two of Greece's leading telecommunications operators.

We are looking for an experienced and motivated professional to join our team and contribute to the reliability, performance and continuous improvement of our Radio Access Network (RAN).

About the Role

The role focuses on analyzing RAN hardware faults and performance indicators, coordinating the necessary repair and recovery actions, and ensuring the effective resolution of network issues.

The job holder will work closely with internal teams and external partners to maintain and improve network performance, service reliability and the quality of integrated services.

Key Accountabilities

• Prepare and maintain reports on RAN hardware faults, equipment rollout issues, performance deviations and related recovery actions across network sites.
• Supervise and monitor daily and weekly fault restoration plans, ensuring timely follow-up and resolution of outstanding issues.
• Prepare and coordinate daily and weekly activity plans based on operational and project requirements.
• Collaborate with internal VICTUS teams and external partners to coordinate the resolution of RAN hardware faults, equipment failures and network performance issues.
• Support remote troubleshooting, fault diagnosis and resolution activities related to RAN hardware malfunctions, performance issues, installation deficiencies and RF equipment.
• Perform in-depth analysis of customer complaints using the company's network monitoring and analysis tools, identifying root causes and supporting corrective actions.
• Prepare daily, weekly, monthly and ad-hoc operational and performance reports.
• Participate in initiatives supporting the transformation and continuous improvement of the network operational model.

Working Model

• Monday to Friday, office hours.

What You'll Bring

Essential Qualifications & Experience

• Degree from a Technical Institute or University in Electrical Engineering, Computer Engineering or a related field.
• Minimum 4 years of hands‑on experience in the operation and maintenance of RAN hardware equipment and systems (e.g. Huawei, Ericsson, Nokia BTS across GSM, LTE and 5G technologies).
• Excellent knowledge of Huawei network performance metrics and KPIs.
• Strong knowledge of MS Access, SQL, Oracle Database and Qlik.
• In‑depth understanding of RAN hardware systems and functionalities, RAN architecture, network site categorization and network topology.
• Solid knowledge of network operation and maintenance processes, with emphasis on problem management, change management, field maintenance activities and vendor organizational structures.
• Experience with trouble ticketing systems and fault management workflows.
• Strong analytical, troubleshooting and problem‑solving skills.
• Ability to take ownership, prioritize activities and make effective decisions under pressure.
• Very good knowledge of Windows, MS Office and relevant technical and network management tools.
• Excellent written and verbal communication skills in both Greek and English.
• Strong customer orientation, enthusiasm and commitment to delivering high-quality results.
• Collaborative mindset and ability to work effectively across teams.

Nice to Have

• Postgraduate degree in Telecommunications or a related field.

What We Offer

Competitivecompensationplan

Privatehealthinsuranceplan&bi-annualcheckup

Mobilephone&unlimiteddataandcalls!

WorkfromouramazingofficeinPalliniandathome-we'vemovedtohybridworkingmodel!

Cutting-edgetrainingon-the-jobandinourvirtualclassroom

Abuddywillsupportyouwithyouronboarding

Wellbeingactivitiesforyourphysical&mentalhealth

Agreatopportunitytogrowandworkwithateamoftelecomexperts

Anamazingcompanyculturethatencouragestechnicalbrilliance,collaboration,respectandfun!