Ramp Services Lead: Elevate Ground Handling

Swissport; Anchorage (AK); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport, a global aviation services leader, seeks personnel to efficiently manage ramp activities and deliver high-quality services at the Anchorage location. The role offers a competitive pay rate of $23.50–$24.00 per hour, plus comprehensive benefits including health, 401(k) with company match, paid time off, and holidays.

Responsibilities include supervising staff, ensuring safety standards, building relations with customers and airport authorities, and reporting irregularities.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum one year experience in ramp service or related field.
• Ability to work in a team environment.
• Knowledge about operation of Ground Service Equipment.
• Must possess strong organizational and multi-tasking skills.
• Effective verbal and written communication skills.
• Must be able to work in all weather conditions.
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance.

Responsibilities

• Supervise and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and Airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

Skills

Teamwork

Organizational skills

Communication skills

Ground Service Equipment knowledge

Education

High School Diploma or equivalent

Tools

Ground Service Equipment

Job description

Swissport, a global aviation services leader, seeks personnel to efficiently manage ramp activities and deliver high-quality services at the Anchorage location. The role offers a competitive pay rate of $23.50–$24.00 per hour, plus comprehensive benefits including health, 401(k) with company match, paid time off, and holidays.

Responsibilities include supervising staff, ensuring safety standards, building relations with customers and airport authorities, and reporting irregularities.