Ramp Operations & Passenger Services Specialist

Aloha Air Cargo; Bethel (AK); On-site; USD 25,000 - 36,000; Full time

Job summary

Aloha Air Cargo in Bethel, AK, seeks a Station Agent to ensure efficient, safe operations of the North Hangar passenger operations and to coordinate with flight schedules for Ryan Air.

Responsibilities include maintaining customer service standards, assisting charter operators, loading freight/mail, escorting passengers, and managing baggage. Requires strong communication and physical stamina.

Qualifications

• Graduate of high school or equivalent.
• Excellent communication and customer service skills.
• Ability to analyze and solve problems.
• Ability to provide leadership and professionalism.
• Able to work independently as well as part of a team.

Responsibilities

• Ensure efficient, safe, and effective operations of the North Hangar passenger operations.
• Maintain Ryan Air customer service standards.
• Assist in charter operators and client services.
• Load Ryan Air aircraft with freight and mail.
• Escort passengers to and from aircraft.
• Supervise the staging of flight loads.
• Assist customers with shipping, receiving, or locating their freight orders.

Skills

Customer service

Communication

Problem solving

Leadership

Teamwork

Education

High school diploma

Job description

Aloha Air Cargo in Bethel, AK, seeks a Station Agent to ensure efficient, safe operations of the North Hangar passenger operations and to coordinate with flight schedules for Ryan Air.

Responsibilities include maintaining customer service standards, assisting charter operators, loading freight/mail, escorting passengers, and managing baggage. Requires strong communication and physical stamina.