Ramp Agent (Part-Time)

Piedmont Airlines, Inc.; Wilmington (NC); On-site; USD 20,664 - 24,796; Full time

Job summary

Piedmont Airlines, Inc. is seeking a motivated Ramp Agent to support our Ground Handling Department. The role focuses on baggage handling, servicing aircraft, and operating service equipment in an outdoor airport environment.

You will work as part of a team to meet customer expectations and company objectives and complete the Ramp Agent training course. Responsibilities include loading/unloading baggage, guiding aircraft, de-icing, and basic cabin maintenance.

Qualifications

• Successful completion of Ramp Agent training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills and teamwork required.

Responsibilities

• Baggage handling and servicing aircraft under outdoor airport conditions.
• Load and unload baggage and cargo; operate service vehicles and equipment.
• Guide and park aircraft; perform cabin maintenance tasks; de-ice aircraft.
• Work as a team to deliver excellent customer service and meet objectives.

Skills

Effective communication

Multitask

Teamwork

High energy environment

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.Essential Duties:Responsible for below-the-wing servicing of the aircraftLoad and unload baggage and cargoOperate motorized service vehicles and equipmentGuide and park aircraftPerform cabin maintenance tasksDe-ice aircraftWork as a team to provide excellent customer service and meet corporate objectivesJob Qualifications and Competencies:Successful completion of training courseAbility to meet company goals and customer expectations in a high energy environmentEffective communication skillsAbility to organize, prioritize, and multitaskPreferred Qualifications:Previous airline experiencePrevious employment as a front-line customer service providerBasic knowledge of computer applications and programsWork Environment:Use of computers, telephones, and other office equipmentAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including weekends, nights, holidays and/or irregular shiftsPhysical Requirements:Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairsHandle objects up to 70 poundsAssist passengers with disabilities, including, but not limited to, pushing wheelchairsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$15.25/HourlyAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:August 27, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.