Ramp Agent (Customer Service Agent) - MSY

Delta Air Lines; New Orleans (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Delta Air Lines is seeking a Ramp Agent (Customer Service Agent) in New Orleans. This entry-level position involves ensuring the safe and timely transport of cargo and baggage, with mentorship provided for career advancement. Candidates must be physically capable and possess a high school diploma.

Benefits

Competitive salary

Profit sharing

401(k)

Paid vacation and holidays

Parental leave

Comprehensive health coverage

Space-available flight privileges

Career development

Discounts

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• Valid driver’s license required.
• Ability to pass a physical ability test.

Responsibilities

• Safely loading, unloading, and transporting baggage, mail, and cargo.
• Operating ground equipment like tugs and belt loaders.
• Using baggage scanners and computers for routing accuracy.

Skills

Proficiency in English

Physical ability

Education

High school diploma or equivalent

Job description

Ramp Agent (Customer Service Agent) - MSY

Join us as a Ramp Agent (Customer Service Agent) - MSY at Delta Air Lines.

Starting Pay: $19.00 per hour

Overview & Responsibilities

Located in New Orleans, Louisiana, this entry-level position involves ensuring cargo and baggage are transported safely and on time. Mentorship is provided for career advancement. Work involves physical tasks such as bending, lifting, and standing, often in harsh weather conditions. Key duties include:

• Safely loading, unloading, and transporting baggage, mail, and cargo.
• Safeguarding cargo from damage, loss, and weather.
• Operating ground equipment like tugs and belt loaders.
• Using baggage scanners and computers for routing accuracy.

Work Schedule & Benefits

Shifts vary from early morning to overnight, totaling 20-40 hours weekly based on seniority. Benefits include competitive salary, profit sharing, 401(k), paid vacation and holidays, parental leave, comprehensive health coverage, space-available flight privileges, career development, and discounts.

Minimum Qualifications

• High school diploma or equivalent.
• At least 18 years old with authorization to work in the U.S.
• Valid driver’s license.
• Proficiency in English.
• Ability to pass a physical ability test.
• Wearing required PPE and holding airport-specific credentials.

Preferred Qualifications

N/A

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service