Ramp Agent (Customer Service Agent) - JFK

Delta Air Lines, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking airline as a Ramp Agent, where every role is vital to our mission of safe and timely cargo transport. This entry-level position offers a unique opportunity to work in a dynamic environment with physical tasks that include loading and unloading baggage, operating ground equipment, and ensuring the safety of cargo. With mentorship from experienced leaders, you can advance your career while enjoying a supportive team atmosphere. Flexible scheduling based on operational needs means you can balance work and life effectively. If you are ready to take on a rewarding challenge, this is the perfect opportunity for you.

Qualifications

• Entry-level position requiring physical stamina and attention to detail.
• Mentorship provided for career advancement.

Responsibilities

• Safely lift, load, and transport baggage and cargo to/from aircraft.
• Operate ground equipment and baggage scanners.

Skills

Physical stamina

Attention to detail

Safety-conscious behavior

Education

High school diploma or equivalent

Tools

Baggage scanners

Ground equipment (tugs, belt loaders, tow tractors)

Job description

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:

• Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
• Safeguard Cargo, baggage, and mail from damage, loss, and weather.
• Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
• Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

The starting pay is $21.85 per hour. Additional pay increases occur regularly through 10.5 years.