Ramp Agent (Customer Service Agent) - GRB

Delta Air Lines, Inc.; Green Bay (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Delta Air Lines is hiring a Ramp Agent in Green Bay, Wisconsin. In this entry-level role, you will be responsible for ensuring timely transport of baggage and cargo, operating ground equipment, and ensuring safety in all operations. Ideal candidates should be physically able to perform repetitive tasks, work various shifts, and embrace a safety-conscious workplace culture.

Qualifications

• Entry-level position with physical tasks.
• Ability to handle heavy bags (50-70 pounds).
• Work in variable weather conditions.

Responsibilities

• Lift, load, unload, and transport baggage safely.
• Safeguard cargo and baggage from damage.
• Operate ground equipment in congested areas.

Skills

Safety-conscious behavior

Ability to lift heavy objects

Teamwork

Tools

Baggage scanners

Ground equipment

Job description

Internal Movement Eligibility:

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Work tasks are physical and include bending, lifting, standing, and walking. Tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. These tasks may be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Your daily tasks include:

• Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions.
• Safeguard cargo, baggage, and mail from damage, loss, and weather.
• Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
• Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station's schedule varies based on flight operations. You will work between 20 and 40 hours per week, depending on your seniority.

Delta Air Lines will never ask candidates for money during our recruitment process, including pre-employment screenings. All email communications from Delta’s recruitment team will come from a Delta email domain. If you have questions about the legitimacy of any outreach, contact [e-mail].