Ramp Service Agent

Worldwide Flight Services (WFS); Seattle (WA); On-site; USD 31,685,000 - 49,594,000; Part time

Benefits offered by this job

DailyPay access to pay

Awardco on-the-spot awards

Medical options coverage

Travel discounts

Wellness programs

401k program

Internal mobility opportunities

Job summary

Worldwide Flight Services (WFS) in Seattle is hiring a Ramp Service Agent for part-time shifts. You will load/unload baggage, marshal aircraft, and perform ground service tasks with a focus on safety and efficiency.

The role requires a high school diploma or GED, a valid driver’s license, and the ability to lift heavy baggage. Flexibility to work varied shifts including nights and weekends is essential.

Qualifications

• High school diploma or GED required.
• Strong communication with flight crews and team members.
• Ability to lift up to 50 lbs and pass background checks.
• English reading/writing/speaking required.

Responsibilities

• Marshall aircraft on arrival and departure.
• Load and unload baggage and cargo.
• Operate ground support equipment (belt loaders, tugs).
• Perform ground service tasks (GSU, water service, power).
• Assist with pushback and aircraft servicing.

Skills

Communication skills

Flexibility

Mechanical aptitude

English proficiency

Education

High school diploma or GED

Tools

Ground support equipment

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?

Job Summary

As a Ramp Service Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial.

This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues.

Compensation Rate: $22.28 per hour

Employment Status: Part-Time

Shift Requirement: Open Availability - Preferred

Watch Our Team in Action: Day In The Life Ground Handling - Ramp Service

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload baggage and cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver baggage and cargo between the terminal and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

Minimum Requirements

• High school diploma or GED equivalent
• A valid Driver's License
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the English language

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal or warehouse
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
• Manual dexterity required for handling documents, operating computers, and using two-way radios
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.