RALS (and Epic Orders) Application Coordinator

Accenture; Irving (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Accenture seeks a Mid-Level RALS and Epic Orders Coordinator to manage and optimize RALS point of care testing systems. This role entails system maintenance, workflow design, user management, and ensuring integration with Epic. Successful candidates will have experience as a Coordinator and a strong command of RALS and Epic systems. This position requires a mix of on-site and remote support, reflecting the needs of various clients in the Dallas area.

Qualifications

• Experienced RALS Coordinator with Epic Orders experience.
• Proficient in maintaining and optimizing testing systems.

Responsibilities

• Oversee maintenance, support, and optimization of the RALS system.
• Manage configuration of workflows, test types, and user settings.
• Troubleshoot integration issues between RALS and Epic.

Skills

System Management

Troubleshooting

Workflow Optimization

Job description

RALS (and Epic Orders) Application Coordinator

Business Architecture Team Lead/Consultant | Mid-Level | Full time

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

You are:

An experienced RALS Coordinator with Epic Orders experience.

The Work:

The RALS and Epic Orders Coordinator is responsible for the comprehensive management, maintenance, and optimization of the organization's RALS point of care testing system. This role involves leading the configuration, support, and troubleshooting of RALS to ensure its alignment with business needs and efficient integration with Epic. The coordinator will oversee environment management, capacity planning, workflow optimization, and access control, ensuring data integrity and system stability.

Responsibilities:

Oversee the day-to-day maintenance, support, and optimization of the RALS system.

Maintain production and non-production environments, ensuring synchronization and consistency.

Manage the configuration of workflows, test types, and user settings to align with evolving business requirements.

Design and redesign workflows to improve efficiency and streamline processes.

Review and refine existing workflows for optimal performance.

Troubleshoot integration issues between RALS and Epic.

Ensure seamless data exchange and system interoperability.

Manage user access and permissions within the RALS system.

Conduct regular system audits to ensure compliance and security.

Maintain the integrity of the prod and Non-prod RALS environments.

Ensure the environments are in sync with current configurations and updates.

Plan for system upgrades and enhancements.

Develop and maintain comprehensive documentation related to system configurations, workflows, and procedures.

This role requires regular on call support (nights and weekends rotations)

This role also requires 30-75% on site at client location in Dallas

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