Raleigh Process Improvement Intern — Data-Driven Impact

Genworth; Raleigh (NC); Hybrid; USD 21,000 - 32,000; Part time

Benefits offered by this job

Professional development workshops

Networking with leaders

Volunteer opportunities

Job summary

Enact Holdings, Inc. in Raleigh, NC, invites applications for a Process Improvement Analyst Intern to join our hybrid program.

You will support evaluation, monitoring, and continuous improvement of our internal Operations Copilot while collaborating with industry experts during a 12-week internship beginning May 17, 2027. The role emphasizes data science work, experimental design, and building dashboards, with opportunities to network with leaders, participate in teambuilding events, and engage

Qualifications

• Pursuing a Bachelor’s/Master’s in Statistics, Data Science, Computer Science, Operations Research, or related field.
• Coursework or projects in experimental design, sampling techniques, and statistical inference.
• Hands‑on experience with Python/SQL, data wrangling, and metrics design; familiarity with Snowflake or BI tools preferred.
• Interest in LLM/GenAI evaluation, prompt management, and MLOps.
• Strong communication skills and ability to turn analysis into operational playbooks.

Responsibilities

• Design month‑to‑month sampling aligned to company statistical methods and implement reproducible cohorts.
• Define and curate a “golden dataset” covering happy paths, edge cases, and synthetic augmentation to evaluate consistency and bias.
• Stand up continuous monitoring dashboards and alerting, supporting prompt versioning and automated regression testing.
• Build a closed‑loop improvement process using test findings and underwriter feedback to guide operational playbooks.
• Document and communicate test plans, metrics, and release notes to support change management across underwriting.

Skills

Python/SQL

Data wrangling

Metrics design

Communication skills

Prompt management

MLOps

Education

Bachelor's/Master's in Statistics/Data Science/CS/OR

Tools

Snowflake

BI tools

Job description

Enact Holdings, Inc. in Raleigh, NC, invites applications for a Process Improvement Analyst Intern to join our hybrid program.

You will support evaluation, monitoring, and continuous improvement of our internal Operations Copilot while collaborating with industry experts during a 12-week internship beginning May 17, 2027. The role emphasizes data science work, experimental design, and building dashboards, with opportunities to network with leaders, participate in teambuilding events, and engage