Rakhine Interpreter

Language Line LLC in; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a dedicated Rakhine Interpreter to join its remote team. This role offers a unique opportunity to bridge communication gaps for limited-English speakers across various industries, including healthcare and government. You'll receive industry-leading training and support while working from the comfort of your home. The position requires fluency in both Rakhine and English, with a focus on professionalism and cultural sensitivity. Join a company recognized as a top work-from-home employer and make a meaningful impact in the lives of others while advancing your career.

Benefits

Employee Referral Program

Advancement opportunities

Inclusive work environment

Qualifications

• Fluency in Rakhine and English with cultural understanding is essential.
• Experience in language-related fields is preferred.

Responsibilities

• Handle on-demand calls between Rakhine and English speakers.
• Maintain professionalism during high-stress calls.

Skills

Fluency in Rakhine

Fluency in English

Excellent listening skills

Cultural sensitivity

Ability to handle sensitive topics

Education

High school diploma or equivalent

Tools

Computer

High-speed internet

Job description

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work and is regularly listed as one of America's top work-from-home employers.

Our interpreters serve clients across numerous industries, including healthcare, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive industry-leading training. We ensure you learn new skills while further developing your existing skillset. We provide numerous opportunities for advancement. You'll work in a certified ASTM and ISO environment and will be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Work at Home Bilingual Rakhine - English Phone Interpreter

Job Title: Rakhine Interpreter

Location: Work at Home position in the United States

Pay: $1.25 - $1.40 per minute. Rates depend on the time of day or night and the interpretation level as defined by LanguageLine Solutions.

We Offer:

• Employee Referral Program
• Advancement opportunities within the organization
• An inclusive and diverse work environment

Position Overview:

The Rakhine Telephone Interpreter handles on-demand calls, rendering the meaning of conversations between Rakhine and English speakers. The role involves breaking communication barriers across industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, Business, Law Enforcement, Court, and 911.

The interpreter must process information quickly and accurately, recognizing cultural differences. Professionalism, courtesy, appropriate terminology, and understanding industry procedures are essential. Sessions may involve simple or complex topics.

This role involves verbal interpretation only; written translation is not included, although translators and linguists are encouraged to apply. It is a remote position requiring a quiet, secure environment.

Essential Job Functions

• Respond promptly and professionally to interpreting sessions.
• Render accurate concepts and meanings, following interpretation protocols.
• Speak clearly in both languages with proper pronunciation and politeness.
• Maintain professionalism and composure, especially in emergency or emotional situations.
• Be punctual and available during work hours.
• Follow client instructions and protocols, avoiding unauthorized interactions with LEP individuals.
• Understand industry-specific terminology and protocols.
• Demonstrate cultural sensitivity and adaptability.
• Handle high-stress calls and high call volumes effectively.

Qualifications

• Fluency in Rakhine and English and understanding of cultural dynamics.
• Ability to assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Ability to stay neutral and objective, handling sensitive topics with professionalism.
• Experience in language-related fields is preferred.
• Adaptability to technological updates.
• Must be at least 18 years old and authorized to work in the U.S.
• High school diploma or equivalent.
• Ability to read and write in requested languages is highly preferred.

Additional Requirements: A post-offer background check and/or drug screen may be required, depending on location.

Technical Requirements:

• Dedicated device (computer, tablet, or smartphone).
• High-speed internet (minimum speeds specified).
• Quiet workspace free from background noise.

Physical Requirements:

• Operate keyboard/mouse and remain stationary for long periods.
• Manual dexterity for typing/writing.
• Ability to lift up to 26 lbs.

We are an equal opportunity employer and will accommodate qualified individuals with disabilities. For accommodations, contact us immediately.

EEO Statement: We do not discriminate based on race, color, religion, sex, national origin, or other protected characteristics.

VEVRAA: We prioritize protected veteran referrals.

Pay Transparency: We prohibit discrimination related to discussing or disclosing pay, in accordance with applicable laws.