Radisson Director of Sales & Marketing

Choice Hotels International, Inc.; Wisconsin; On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

1st Day Employee Hotel Discount Rate

Friends and Family Hotel Discount Rate

Free Daily Meal

Paid Vacation Personal Holiday

Health, dental, vision, disability, 4

Job summary

Choice Hotels International, Inc. seeks a Director of Sales & Marketing for the Radisson Lacrosse property to drive top-line revenue through leadership, revenue management, and integrated marketing efforts.

The role requires five years of hotel sales management, experience with upscale brands, and proven ability to manage owner relationships. Travel readiness and proficiency in Opera, Delphi, and MS Office are essential.

Qualifications

• Five years of sales management in hotels
• Two years in an upscale brand in the past five years in sales management
• General knowledge of contract laws
• Experience managing owner relationships
• Experience managing a team
• Willingness to travel
• Knowledge of hotel operations including budgeting and planning

Responsibilities

• Develops and implements sales strategies for the hotel aligned with brand goals
• Leads and coaches the sales team to meet monthly/quarterly/annual targets
• Maintains strong relationships with owners and stakeholders
• Communicates effectively with executive leadership and ownership
• Attends networking events and represents the hotel brand in the community
• Ensures guest satisfaction and brand advocacy through hospitality excellence
• Coordinates with revenue, marketing, and operations to optimize performance

Skills

Sales management

Hotel industry experience

Team leadership

Customer relationship management

Delphi/Opera/MS Office

Education

Bachelor’s degree preferred

High school diploma required

Tools

Delphi

Opera

Microsoft Office

Job description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories.

A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visitwww.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The always beautiful Radisson Hotel Lacrosse is looking for their next sales expert to lead as Director of Sales & Marketing. As an Executive Leader of the property’s sales department, you will be responsible to drive all top line revenues in assigned hotel with leadership, revenue management, and marketing/sales.

Key Responsibilities:

• Participates in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies
• Develops and implements strategies and practices which support employee engagement
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
• Responsibility #1 (75%): Directing and establishing sales goals and customer relationships that align with the monthly, quarterly, and annual forecast. Providing direction and coaching to team on meeting and exceeding deliverables.
• Responsibility #2 (20%): Providing exceptional communication to Executive Committee, Corporate and Ownership to ensure developments, goals and demands are being met as business needs evolve.
• Responsibility #3 (5%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

Requirements:

• High school diploma required, bachelor’s degree preferred
• Minimum five years sales management experience within the hotel industry
• Minimum two years at an upscale brand in past five years in sales management
• General knowledge of contract laws
• Experience managing owner relationships
• Experience managing a team
• Able to resolve conflicts; guests, supervisor and employee
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
• Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
• Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
• Ability to travel

Benefits when you Make It Your Choice:

• 1st Day Employee Hotel Discount Rate
• Friends and Family Hotel Discount Rate
• Free Daily Meal
• Paid Vacation Personal Holiday
• Paid Holidays 1st of the Month following 30 days: Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
• Employer paid Accident insurance and HSA contribution
• 401(k) Retirement Plan

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Join Our Talent Community! One of the nation’s largest lodging franchisors, Choice Hotels is the industry’s challenger brand – a company that chooses to bet on itself and stands for its associates, franchise owners, and guests to do the same.

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